i have shopped twice at the moe woolworths now and not been given my reward points. the first time the girl forgot to ask and before i could get the card from my purse she had completed the sale and told me opps sorry. the second time the girl had not been paying attention and got the card details from the customer before me, he put his credit card into the eftpos machince an she continued to swipe my grocheries and then when we told her the mistake as she had not yet scanned his 3 boxes of soft drink (which she advised him to leave in his trolley) she said ill finish scanning yours. i then paid asked to swipe my reward card and the girl told me sorry but the points are on that mans card, all because she was not doing her job correctly.
this is unacceptable and the girls at the reg seem to not care that you dont get your points..

My husband bought woolworths chocolate mousse pudding (R44) on Saturday - just in time for Mothers day -- found large lumpy gelatin like substance in the pudding - totally unedible, totally disappointed as this used to be my favourite pudding. Also bought the Organic vanilla flavoured large tub of yoghurt at a price I may add - the quality has dropped drastically - it's now like milk - not at all creamy and thick like it used to be. Even the sticky toffee pudding's quality has gone down - the sponge seems to be rather dry - which it never used to be. I sent a complaint to their customer services - i haven't heard anything from them - not a word. It's sad to see that Woolworths doesn't engage with their customers.

I was at the Adderley street branch and was shocked to hear a manager (sheila) shouting and actually swearing at staff on the floor and me as a customer walked past and heard this.This is just rude and unproffesional and you don't talk to staff like that.I was even more shocked when i asked the staff member about the managers attitude and she said it's normal they use to it already because it happen all the time.What angered me even more is that she said that they complained numerous times to the Store Manager but nothing gets done.This is just sickening.

I applied for a Woolworths store card, TWICE and was declined - no reason was given. I then checked with ITC and I was credit clear, empirical score is 1, no defaults whatsoever. I then applied for an Edgars storecard and they accepted my application within 2 weeks.

Now what's Woolworth's problem? The mere fact that I'm 24 with no bad debt should serve as an indicator that I'm not a reckless consumer...so what's the point of offering a service like this, but you get declined..on what grounds?

I finally get a reply after a long time, which explains that I do not have a credit record...I was absolutely gobsmacked- Why are you offering a financial service if you're not willing to give credit to a guy who has no bad debt???!!!...The reason I'm applying is to cover myself incase I run over my budget and need an outlet maybe for the last week of the month or a few days before payday...I'm not going to use the **** card for my monthly grocery shopping!!!

Are there perhaps other companiesorganizations that would possibly grant me access to a storecard for perishable goods and willing to take on another stakeholder? because WOOLWORTHS ARE TOO 'exclusive' for me.

I'm sick and tired to drive to 14th avenue woolworts while i stay 100 meters away from woolworths florida glen.Basic things like barbeque fried chickens and choclate puddings are constantly out of stock, midday sundays is a waste of time because those fridges are always empty.I never see shelf packers or merchandisers filling up shelves, recently on a sunday i overheard a customer complain about the empty delly(fried chickens, pies etc) to the owner and i was shocked to hear his hundred excuses to justify his out of stocks, the customer just started laughing in the owners face and walked off.This is definitely not a stock problem but purely a management problem because of only driving 1km to florida glen i have to drive 8 km's to 14th avenue woolworths where you can find all these products without fail, not to mention the friendly customer service.The biggest problem there is that the owner is never ever on the floor, thats the reason why he doesn't know whats going on in his business.Florida glen is definitely not on par with the so called high standards of woolworths!