Work Out World
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Category: Business & Finances
Contact Information
Newbury Street, Peobody, Massachusetts, United States
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Work Out World Reviews
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BATMAN
February 6, 2009
Taking unauthorised money off credit card
I had a contract with WOW for one year . I went to the gym once did not care for it, so I payed my contract for the year I noticed that after a year they were still taking payments off my credit card . I went to the location talked to the person who was in charge numerous time and they still was charging my credit card. Finally I had to cancell the credit card to stop them from charging the credit card. So what I am trying to say if you join WOW make sure you check your card after your contract expires.
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jr0sar10
January 6, 2009
Cancellation
Don't ever do business with this company they are cheaters. My boyfriend canceled his and mine membership in 2007 over the phone. Well they processed my cancellation but never his and I've been charged for a whole years worth of dues and they refuse to reimburse me. This is the worse business ever.
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November 10, 2008
Cancellation
Don’t let us cancel even though we moved out of state
Very very rude people.
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October 17, 2008
Impossible to cancel membership
I still can not cancel my membership for the third month even though I moved out of NJ. The new in my complaint this time is that after I contacted the fitness center to ask why they have not canceled, I was told that because I did send them an agreement letter and not the actual contract or utility bill. Fine, I sent them back the utility bill with my new address. Today I received a letter from the Gym stating that I can not cancel because there is a gym within 25 miles from my new residency in NC and they gave me the direction and a phone number without the name of the Gym . Surprisingly enough when I called that number, it was totally a different Gym that has no affiliation with any other Gym, and they did not even know that Work Out World exist.I called back the Gym, and guess what they told me that I have one more month to pay.
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July 1, 2008
Lied to get us to join, then wouldn't let us out even after leaving the state
When my husband, daughter and I joined, we asked about her membership because she was returning to college in Sept. No problem, they said, we have several affiliates in Phoenix and she can go to any of those as a member free of charge. What a lie. LA Fitness, where they sent her, denied this arrangement and were going to charge her $15 per visit! What a bargain, paying WOW's membership, then $15 per visit.
I called Chris in the Tinton Falls, NJ office who sold us this LIE, and he said "oh, sorry about that." I said well cancel her membership immediately...he says they can't without a utility bill or voters registration or drivers license from the new state. Well, I had to have her name put on the utility bill that was in a roommates' name and brought that into Chris. He said fine, he'd forward it to the office.
Then, months later, I'm still being charged her fee and when I call they say they couldn't read the document I gave them. BROTHER! Everyone else could read it. I sent them a letter w/ more documentation, plus email thru their Web site, but they still were charging. Then I had AmEx block the charges, now it's at a collection agency and they're asking for $587!
This is a total ripoff. I did as asked and they keep coming up with new rules. Also, this was sold to us fraudulently to begin with.
I just wish I still lived close by so I could take this to small claims court, or picket their gym, or something.
After looking at all the other complaints here, it's clear that this organization is crooked and unethical.
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October 30, 2007
Sleazy Sales Practices
Sleazy! Scam! Avoid like the plague! Sales people are pushy and try to get you to sign up for an agreement that you can never get out of! They off-load the payments to ABC Financial (phone 888-827-9262) which is not disclosed.
Gym itself is ok, but sales tactics make it a place to avoid! Tons of other complaints all over the internet.
This is for the Medford facility, but looks like they are the same all over.
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