THIS COMPANY IS POORLY MANAGED, UNPROFESSIONAL, AND NOT TO BE TRUSTED!!! I was told by management and the salesman that there could be nothing done over the phone or internet. They told me it was against the law and the "Patriot Act" ( A COMPLETE LIE) They even went as far as to tell me that all the other dealerships I had been in contact with willing to do such a thing were in violation and could be fined (ANOTHER LIE) I was promised that a vehicle was available and if I were to drive down from Austin, TX to San Antonio, TX after I was off of work at 6pm that we could work the deal (ANOTHER LIE). Oh they worked the deal, after rushing south in rush hour traffic, arriving at 7pm only to sit around for over an hour and half waiting to speak with the salesman while he worked another deal. Not a single employee (manager or salesman) said a word to me they all acted as if I wasn't even there. I get up to leave and decide to stop at the GSM's office and ask if there was anyone else that could help me. He lets me know he'll get the #s together and bring them to me, which he does. At 9pm my sales man finally comes over to speak with me. (Why I waited there that long is beyond me, but I did) After some negotiating on the price the salesman (Bill) tells me that it is too late and that we can't do the deal tonight (though promised we could) and that I will have to return to San Antonio the next day to complete the purchase. I told him it was a hassle and very costly to do that is there any way they could deliver me the car and paperwork once the upgrades were complete. His answer was no I then asked because of the circumstances (LIES and waste of my time) if they could compensate by tinting the Elantra. His (Bill) response was "It's not our fault you drive a gas guzzling Jeep." Then the GSM (@ 1000pm no one else in the dealership) comes out to tell me it is not personal but that "the owner will not let them use fax or internet nor bring the papers with delivery of the car to have signed. (IT HAS ABSOLUTELY NOTHING TO DO WITH ANY LAW OR PATRIOT ACT "AS THEY TOLD ME ON THE PHONE" IT IS THE OWNER OF WORLD CARS RULE) @ 1030pm the GSM said he would have to ask the owner in the morning if he would throw in the tint for my incontinence. The next afternoon I have a voicemail "Spoke with the owner and he said he will not do the deal we pass work something out at another dealership” After the experience I had with this dealership and its management I would HIGHLY recommend that anyone and everyone be warned and aware of the lies they tell and shady business they run.