I have been receiving notices from the WFNNB for three years now and I don't understand why. They tell me that a significant change has been made to my Victoria's Secret Credit Card Account. I DO NOT have a VS credit card. I started receiving these letters in 2008. I wasn't 18 so I legally couldn't have a credit card in my name. I didn't even have a bank debit card.
Every time I get one of these letters, the letter itself is the envelope, and it isn't very large. There is no contact information on it, and the only place my personal info is on is the front to be able to mail it.
The most recent letter I received was in todays mail (4-6-2011) and it tells me that I could be charged with a late fee. I found a costumer relations number through another complaint on this company and called it. I was on the phone for 5 minutes and it gave me an option to either leave a message or press '0' (zero) for help. I kept pressing '0' but every 5 minutes it would give me the same recording.
I just don't know what to do. I don't know if someone stole my identity and is using my name on this card, or if it's just a hoax.
Any suggestion or help would be appreciated!!