I have had a store credit card for over 4 years. Never once have I had a late payment...infact I pay more than my minimum and my payments are early. I receive no statements in the mail...ever...and I just learned my interest rate is 24.99%. Emailed my complaint and have tired to call...horrible customer service and they are of no help.

WFNNB has called REPEATEDLY regarding my son's debt with Stage. I have asked several times that they NOT CALL my home phone regarding my son's debt because this is not his #, and he does not live with me. Despite this, they continue calling. Yesterday, 3/9/11, I received three (3) calls from them; same thing the day before. They simply will not stop calling. I have explained to them he does not live here and I'm finding this very irritating and stressful. I have congestive heart failure and had by-pass surgery last May. I appreciate any help you can give me with this matter. This morning I called two of their #'s and again asked that they stop callling. Thank you

I naively got a credit card from this bank at the Express clothing store ten years ago. Never have I met with such rudeness. My balance was 60$. I was late paying because I didn’t get the statement so they tagged on a $20 late charge. I asked them to take it off, they didn't do so. I did paid the balance but they kept tagging late charge after late charge until the total was $260. I agreed to settle for $145 finally but they still report it as a loss or "charge off" on my credit report instead of "closed settlement". When I called to ask if they could correct this they were extremely rude and refused to help. It was like dealing with some hoodlums on the street.

Recently I received a notice from WFNNB stating that they became the new creditor on my Fashion Bug Credit Card account. I had a FB Credit card years ago, never used it and shredded the card a long time ago. Three foot long paper notice with tiny print describing terms and agreements which included: "If you do not comply with your obligations under this agreement, you agree to pay all attorney fees, collection costs, court costs, that we incur."

Very threatening. They also wrote that they may disclose information about me to basically anyone that they want to including my insurance company, non profit organizations, retailers, direct marketers, publisher, etc. They wrote that if I wanted to cancel my credit card, I would have to cut it in pieces and then send the pieces to them with a letter telling them why I wanted to cancel.

So I called the numbers on the paper for customer service. Before I could speak to anyone, I was asked for my social security number.
Another number just takes you around in circles.
So, I called Fashion Bug customer service. Again they asked for my social security number. Hung up. Then, I called fashion bug number for placing an order. I told the man that I was not placing an order and that I just wanted to cancel a credit card. He asked for the last 4 digits of S.S. no. Then transferred me to someone who canceled the account.

Then got a message on my voice machine home phone. someone from WFNNB telling me that they are returning my call ?????? I called them back spoke to someone and told them off. Asked why they did not have a website, yet there were other WS devoted to complaints about them, etc. Extremely rude ignorant idot goes on to defend the bank acting like she knew it all. Tried to tell me the laws, etc. I could go on but I have already written a book on here.

They send you a notice of credit card changes to the "Domestications Credit Card Agreement" WITH OUT any reference as to which card of cards. When you call the furnished phone

numbers they ask you which card your calling about by account #? of course you have no idea since the paper work doesn't tell you that. Then they want your SS#. NO WAY without

them telling me why. This is a SORRY, SORRY bunch of theives. PS my credit is spotless I want to shed any card these people are involved with.