World of Watches

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Category: Lifestyle

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Florida, United States

World of Watches Reviews

mlcj January 27, 2011
Poor Service
I purchased an Omega Seamaster from World of Watches.com several years ago under the belief it was a legitimate Omega. After sending the watch to Omega for the 5 year service and to replace a crown, I was informed that the watch's serial number had been removed and therefore Omega would not work on the watch. I contacted World of Watches and they told me that I would have to send it to them for the repair, which I did. Within months of receiving the watch back, the crown once again was stripped and I returned the watch. Five months later, they still have my $2000 watch, claiming that they errored and put the wrong crown on it and that they would repair it, stating, as if I should be happy, that because it was within a year, the repair was free (even though they admitted to putting on the wrong part anyway and charged me $200 for!) I am still waiting on my watch and only just got told that they sent the watch to someone else (who they won't name) for the repair. Do yourself a favor and spend the extra $400-500 and buy from a legitimate dealer.

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