I am expecting a package from Engr. Larry Brown country of origin is Sydney Australia and destination is Malaysia and Philippines using the service of World Wide Cargo Services Courier Service.

But last Oct 19, 2010 I received an email and call from the said company stating that my parcel was put on hold at the Customs of Malaysia and was asked to pay an extra delivery charge amounting to 1, 670.00 Malaysian Ringgit and pay thru Western Union. I was able to give the full payment yesterday Oct 20, 2010 and was told that the cargo company already sent the package in the Philippines I will received the package the same date but I don't received it up to now. I would like to know the status of my package and is it also legal that they require me to pay the said amount. When can I expect the delivery of parcel.


Below is the email received from the said company. I also attached the proof of payment I made. I hope you can help me with this
ATTENTION: Miss: Maribel Constantino


Truly yours,

Maribel Constantino

Welcome to WORLD WIDE CARGO SERVICE (D E C S). We are a courier company that ensures a safe, sound and secure delivery of your parcels, making sure you get them when expected.


Dear Miss: Maribel Constantino, your parcel has arrived to our office here in Malaysia and for further delivery to you in Philippines, you are required to pay an extra delivery charges.Our system address tracker could not identify your address so the flight brought the items to KLIA airport here in Malaysia before proceeding to other destinations. Due to the valuable things inside the parcel the Malaysian customs charged excessive fees before they released the items to us for delivery to you. The parcel contains A lot items.

MODE OF PAYMENT
The charges are also a little bit high because of the Hardcover insurance Policy we have undertaken in case of loss, Damage or Theft of your highly sensitive items. We assume all responsibilities in case of any eventualities and we don't deliver on cash on delivery(C.O.D) because we don't accept cash. The management has instructed that unless the charges are paid, your parcel cannot be delivered to you.


You are to make the payment of (1, 670 Malaysia RM)) so as to enable us speedy up the process of delivery after indicating to us. You are to make the payment in Favor of our Accounts Officer (Nuraida Binti Mat Juhari) with the Details Below:

RECEIVERS INFORMATION Which is our account

Address, Level 1, lot A4, Block A, Pusat Bandar 50490 kuala Lumpur, malaysia

Pay through western Union with the name of the account'
For quick delivery.
You are to send a copy of the evidence of payment to our email address. A Confirmatory Email shall be sent to you Immediately we Confirm your Payment.

As soon as we receive confirmation and evidence of payment of the above charges, we shall dispatch your parcel to you immediately. The date and time of departure and expected date of delivery will be sent to you. It will take 48 working hours to get your parcel delivered to you. You will be required to sign for the parcel and to do this, you will need either your international passport as identification or your driver's license.

All orders not delivered within Ten (10) working days from this communication will be hold. Please ensure that you confirm your delivery address.We are glad to be of service to you.

353 Apitong St. Comembo Makati City Philippines

Mobile no:00639214772045, email address:[email protected]


TEL:(+60102192393) WORLD WIDE CARGO SERVICE as one of the largest company offers a full range of services for company and other financial institutions
CONGRATULATION ONCE AGAIN