Worship Empire appear to be a fraudulent company that take your money but don't send the goods. Insult to injury - Paypal so called "secure payment" wash their hands of it - after the event. Surely they should keep closer tabs on defaulting companies and remove the Paypal facilities rather than letting more and more people fall into the same trap.
Fortunately this lesson only cost me £11.65 - but had I used a credit card instead of Paypal I could have claimed the money back.
Paypal response was:
After careful review, we have concluded our investigation of the Buyer
Complaint described below.
We have decided in your favour, however, we were unable to recover any
funds from the seller's account. As stated in the PayPal User Agreement,
recovery of funds associated with a Buyer Complaint cannot be guaranteed.
Please know that we will make our best effort to recover the funds in
question if they become available in the seller's account in the future,
and will take appropriate action against the seller. Such action may
include issuing a warning, a temporary restriction, or terminating the
account. Keep in mind that PayPal uses a number of factors, including
member complaints, to determine when to take action. Due to privacy laws,
we cannot discuss the details of any action taken. We hope you understand
our policy and that it reassures you that you are safe using PayPal.
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Transaction Details
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Seller's name: Worship Empire LLC
Seller's email: [email protected]
Seller's transaction ID: 32506404RB
Transaction date: 26 Nov 2008
Transaction amount: -11.65 GBP
Your transaction ID: 8TA33905T2628
Case number: PP-607-449
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What to Do Next
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This case is now closed. No further action is required by you at this time.