Wu-yi Source
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Category: Business & Finances
Contact Information
5300 Ontario Mills Pkwy, Ontario, California, United States
Phone number: 1-866-449-5567
www.wu-yisource.com
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Wu-yi Source Reviews
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March 12, 2008
Unauthorized billing!
I took an offer of free tea to trial. It cost me for delivery so I gave them my Visa card number. I then got charged for the tea as it took more than 2 weeks to get through customs. I paid for the tea, and canceled my subscription and auto delivery. I am now being charged on a monthly basis by a company called Living Lean for a subscription that I don't get anything for. I have put it in the hands of the FRAUD SQUAD in Australia and expect action to be taken against this company within the next 21 days.
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March 3, 2008
Continue to charge after account canceled!
They are deceptive when it comes to canceling accounts. I canceled the same day and it took me 9 days of calling and emailing. Now on Feb 25 I was charged $19.95 by a company called "IW / LIVING LEAN LAS VEGAS NV" which is just another name of "Wu-Yi Source " It took some investigating but I found it. I emailed (haven't heard back as yet) but went to the website and did an online chat with a rep... who informed me I had to call 1-866-396-5711 to cancel the subscription to Living Lean (which by the way I never received anything for) I informed him I canceled it on Jan 22 when it was a different # used to cancel. So "Anthony" is supposedly going to take care of it. There are at least 3 different names and many phone numbers and many email addresses for this place. BBB have complaints in quite a few states. I have been on another site that has a list of complaints for this company.
I just want everyone to beware and the Tea doesn't not work!
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January 3, 2008
Unauthorized billing!
I was outraged when I looked at my checking statement to find that I had been charged twice from wu-yi source! I ordered the tea 27 November 2007, after two weeks if I kept the tea my credit card was suppose to be charged $37.00 dollars. On 18 December my credit card was charged the $37.00 dollars that was fine, but then on 02 January 2008 my credit card was charged 54.95! I spoke with Shane (2577310) he told me the charge was for additional 2 month supply that I was apart of a membership which I never authorized.
I still have my original order online which stated absolutely nothing about joining a membership after initial purchase. Basically a illegal purchase has been made on my credit card not to mention, the company only does refunds every two weeks.
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