A fraudulent order was placed in my name for a free trial of Wu-Yi Source tea which I discovered when I received an email confirmation. I responded that I had not placed the order, to cancel it, and that I would not pay for it. 15 days later a box from Wu-Yi was left at the door by USPS.

I called Wu-Yi the next day at 866-449-5567 and was told the order had been placed in my name with my address and contact information. The VISA used is not mine (I checked both my records and my credit reports with Equifax, Experion and TransUnion). They volunteered that the order had been placed from IP address: 66.79.187.221 (not mine).

My web search for others who had been scammed via Wu-Yi Source showed that other memberships were established simultaneously with Life Scripts. I asked about this and was told that when orders are placed on their website, users are prompted to set up trial memberships with Insider Secrets ($9.95 per month) and WebAccess ($4.95 per month). Their numbers are 1-866-363-0187 (press 2) and 1-800-989-5907. The rep believed the customer service departments were open Monday through Friday. She had also heard of Life Scripts and had their number 1-800-637-9382. I looked at the original email more closely and saw that user IDs had been set up for me for "Insider Secrets to Weight Loss" and "Comprehensive Weight Loss E-book Package". I went to wu-yisource.com to look at their "offer". It refers to these two memberships:

"Offer Details: When you order today you'll be signed up as a member of our exclusive preferred customer club. If we don't receive the products back within the 14-day trial period, you will be billed $59.95 for each month that you continue your membership and losing weight with the Wu-Yi system. (Shipped as a fresh, 3 month supply every 90 days) Call toll-free 866-449-5567 to cancel anytime. You have also unlocked a free seven day and twenty-eight day trial to the celebrity-proven Insider Secrets Tips package and the Comprehensive Weight Loss eBook package for just $4.95 and $9.95 a month thereafter (shows as "web Access" and "Membership"), should you choose not to cancel. Prior charges for bonuses are non-refundable and a monthly $1 transaction fee applies to each but subscription can be canceled and future charges stopped at any time. To cancel, call toll-free 800-281-9006 for Insider Secrets and 800-989-5907 for the eBook package. No obligation, CANCEL ANYTIME!"

There was no access to a live person at the published number for "Insider Secrets" so I called the other number given to me by the Wu-Yi rep: 866-363-0187. An account had been opened in my name with the same time stamp. A charge of $4.95 had been made to the same VISA . I was told the account would be canceled and I received an email confirmation

I haven't yet been able to contact the "eBook" people, but assume a similar scenario as with "Insider Secrets".

I don't know if someone at Wu-Yi had access to my contact information and placed the order fraudulently, or if someone else did so in an effort to steal my identity. I'm posting this to help others try to resolve their issues with intentional "Free Trial" orders of tea, or those who did not place an order at all.

This company shipped me products without my ever ordering them. I do not know where they got my address, and I do not know where they got my credit card information. I am certain I did not place an order or agree to a free trial, and most definitely certain that I did not provide them with my credit card information.

I ordered a sample of the tea, and now my debit card is being charged every month. I've tried to reach someone at the numbers I have but there's only a recording. there is NO WAY to get intouch with anyone.

This company are thieves. They are extremely misleading and take alot of money without you permitting them to after a trial. They have taken $180 from my credit card without me knowing as I believed I had only applied for a 2 week trial period, and the product does not even work. I then went searching about them and discovered I had been taken for a ride.

We could all take an attitude of no conscious to clients but we all know its wrong and illegal. How is it that this group can still stay in operation while they are being complained about?

I want my money back too

My name is ramatu muhammed. i reside in england. i wish to complain about wu-yi. i saw there on line advertisement and i ordered. the deliverd, but instead of taken the 5 pound the said the will charge, the charged me 17pound. subsequently the took another 5.62 for web access i had not subscribed for. today, i found out that the some of 45 pound have been taken from my account without my permission. i have tried to reach them on their number, but to no avail. i will to request fro a refund am cancell any agreemnet i have enter unknowly because the terms and condition did say the would take any money unaothorized.my e-mail is [email protected]