Wu-yi Source

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Category: Business & Finances

Contact Information
5300 Ontario Mills Pkwy, Ontario, California, United States

Phone number: 1-866-449-5567
www.wu-yisource.com

Wu-yi Source Reviews

November 26, 2008
insidersecretsguide.com
I received the product I ordered, but have found on my credit card, charges of $9.95 for "membership" and of $4.95 for "web access" that I did not authorize, notice, want or need, for Insider Secrets to Weight Loss and Comprehensive Weight Loss E-Book Package. I got the membership cancelled, by calling 1-800-989-5907, but was told the 2 months of charges are non-refundable, as per the notice on my email from the company, which I didn't see then, nor can I find anything about charges on my shipping information. I can't talk to a person about the "web access" to cancel it and see about that (non-refundable) refund, the phone message at 1-800-281-9006 just gives the insidersecretsguide.com information for any customer service.
November 25, 2008
Charge of 4.95 on 11/11/08
On 11/10/08 I called and cancelled any further tea orders after trying it for a week. On 11/11/08 I was billed 4.95. Called the # on bill, and it was information only. I am now at the website where I am to tell you about it. Please credit my Visa account for 4.95 affective immediately. I should not have been charged anything since I called in the trial period time.
November 24, 2008
cancel my order
i wish to cancel my order, please do not take any more money out of my bank account
November 20, 2008
ebookmembership charges
The above phone is for the ebookmembership that charged me $9.95 on my Visa even though I had cancelled the whole program including this membership on 10-24-2008. The phone representative stated that it was cancelled and showed up cancelled on her computer. The tea was sent back within the time frame of the trial. So far I have had no problem with the cancellation of the tea or the Insider Secrets Tips. But I should not have been charged for the ebookmembership either.

Thank you!
November 18, 2008
credit card abuse
Continue to charge my credit card for web access when I have managed to get everything else canceled appart from that. Am disputing charges with credit card company and am attempting to cancel this web access NOW.
Have copies of all conversations I've had with Wu-Yi Source reps, this address is supposed to be able to cancel these fees that I have not authorised.
November 18, 2008
FRAUD
As everyone else, I agreed to the FREE TRIAL (-4.95 s/h) that Wu-yi offered. After a week and a half of realizing the crap value, I called the toll-free # on my order confirmation unable to get through. Cross referencing the toll free# that was on their website, I realized they had transposed 2 numbers in the # they sent with my order confirmation. I called the correct # to verify the return address AND TO CANCEL, and was told if I called them with a tracking number when I mailed it, they would commence my refund immediately. That day being Veteran's Day I had to wait till Nov 12th to get to the post office, sent it delivery confirmation, called Wu-yi as soon as I got home with the tracking # -to be told "I should not have been told I could call with tracking #" however, she would cancel (acct had not been canceled as requested the first time i called!!) But I would receive my refund within 5 days. A week later, there is an extra charge on my bank statement. So I call wu-yi to be told what was refunded was the $4.95 s/h (which again they said "should not have been done"), but she'll send the $59 refund, which I should receive in 5 days (pardon my skepticism, but I heard THAT before. It appears they don't even know what each other are doing.) PLUS, upon reviewing my bank statement while on the phone with them, there were additional $4.95 charges which when I questioned was told was from their 'partners'. I explained to the woman I did NOT agree to that, she said it was written in the billing' section that. After I further expressed my 'disgust" she gave me the toll free #'s --which I just finished calling, and cancelling, not even aware I was a 'member'. BE WARE agreeing to "free" trials/ memberships etcs, as there are additional product offers (called APO's) which are NOT fully disclosed. Which, by the way, is against the law. Express your knowledge of this when calling to cancel, and you can get a full refund, but VERIFY all cancellations, and get cancellation codes, numbers incase you must call back again.
November 18, 2008
being charged for a service i did not request
in Reviewing my card statement i found charges i did not authorize. i want to be refunded these charges ASAP
November 15, 2008
how do I cancell the weightloss service info ?
I ordered Wii tea on a sample basis and payed for one box. I didn't realize I was ordering an online informatoin site. An payment is being taken from my credit card each month. When I call the number on my bank statement it is just a recording and can't help me. I cancelled the tea but I don't know how to cancell this other that is connected to it . Thankyou for your help. This Comprehensive Weight Loss E-Book package was said to have been a free coaching program when I downloaded it. I don't want to pay anymore for it.
November 15, 2008
Undue charges on my credit card
I ordered at the end of July, a slimming tea from WuYi Fulfilment Centre, Ontario, Canada. I send the second lot of tea bags back as I was unsatisfaied with the te. They gave me a refubd but they keep charging me the mebership fees.
I want to find them on internet and rthey dissapeared.
What can I do?
Lidia
November 13, 2008
continual charges after cancelation
I tried the tea for the one month "free" trial and then decided that I did not want it anymore, so I cancelled my membership over a month ago and I am continually getting charges on my visa STILL!

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