I was unaware that wu-yi or what ever there called were linked to living lean. The product they have sent me namely herbal chinese tea have stopped so i don't understand why they keeping charging my card each month. I may have to get a solicitor involved in this as these people are taking the piss and they don't know who there messing with. I have notified my bank who have stated that i may have to cancel my current card which i am not happy about.

The particular product i purchased occurred in january 08 ie herbal tea.

I ordered my free bottle, got no results, then checked my online debit account and there it was... a debit for $79.76. I didn't even get another bottle and then I looked in the very small print about continuing to send products and billing your credit card until you canceled. It also said you had 20 days to cancel. It has been 12 days and my account has been charged $ 84.63 and I got pills for 5 days. I tried to contact the company to cancel... URL is not a good website, Phone number has automated answering machine, then disconnects you after a few minutes... I did have an email, but it was one of those automatic response emails. I found another email, but haven't heard back I Have lodged a complaint with the Better Business Bureau.

I ordered Wu-Source Tea's "free trial" for 4.95$ late one night. I got up the next morning and had an email form them thanking me for the order and describing all sorts of charges and things that came with the free trial that weren't mentioned in the "free trial" offer. I immediately sent them an email declining the "free trial" and stating why I was declining. They sent the tea anyways. I sent it back at my own expense. I received an email stating they had received the tea and I would receive a full refund in 2 weeks or I could email them.

The refund never came, the email address doesn't exist, and they have taken 95.00$ out of my checking account with no further tea or emails from them. I have had to call my bank as of 8/13 and now change my accounts to stop these thieves.

I have recently been scammed by WU YI SOURCE TEA and LIVING LEAN which is charged to your credit card automatically after purchasing the tea, continuously until you cancel, even if you only registered for one box. I received my first order of team in May, and now I am still being charged after cancelling in June. This company is deceiving, dishonest, and twisted. After contacting "Living Lean" this morning, I have obtained the latest phone number for WU YI SOURCE TEA (as their website number lies, as does their contact email information.

The REAL number for the tea and their headquarters is below:

-WU YI SOURCE TEA (customer service) : 1-866-449-5567 (ex. 2 if it gives the option)
or the HEADQUARTERS: 780-416-0211 (Susan is the head, apparently)

I hope you all phone in to discuss your complaints, instead of reaming about them on a chat forum, even though I know the information is vital for others to know. Investigations are in progress already, to my knowledge. However, further action needs to be made. I hope it will be soon. Good luck. And cancel your credit cards if need be.

First of all the product DOES NOT work in anyway. What a joke. However, the customer service is even worst. I waited on hold twice for over 15 minutes - just to be disconnected. They charged me after I canceled. I finally tried their "live chat" but they must out source those calls because the person I was chatting with had canned answers for the most part - and the grammar/language didn't work for the conversation we were having. Do not be taken in - I should have listened to all the previous concerns others posted.