I tried a trial of Wu Yi weight loss tea (feb 09), after two weeks I emailed to cancel my subscription. I received no response from them, I continued to attempt to cancel subscription but the company website changed and I was unable to locate them. Amounts continued to be taken from my account. recently another company has taken money from account also. Cannot trace this company at all. They remain hidden from me, and the bank seems unable to cancel the amount either. I am trying to cancel my card... not happy. It seems that the original company may have given my card details to another company. And in OCtober 2009 I am being billed bytwo companies, and maybe three, the details on the statement are vague.
BE VERY SUSPICIOUS OF ANY COMPANY BearING THE NAMES:
ezykit
elitepack
VH access
Membership 180
Healthmember

Jan

After (successfully) cancelling my order in the time frame stated in my order information I was horrified to see SEVERAL unauthorized charges on my bank statements. I called my bank and was given THREE different telephone numbers for these strange charges. Each charge shows up under various names with different telephone numbers. I called them all and they have the same prompter and the same phone speech. I determined these are all from the same company and they are showing different names and using different numbers. Their customer service reps are not trained properly and have poor attitudes. They are EXTREMELY vague when asked where these charges are incurring from and how to stop them. They refuse to explain how these charges can be taken out without a signed consent or invoice. I continued to call until I was forwarded to a supervisor. He then explained that when I signed up for the tea that i'm agreeing to the "trial offer" which just so happens to include a membership to an outside company that has various names for various charges. Thus, those are the different names and charges that appeared on my card. He said the terms are on the bottom of the website AFTER your payment information. I cannot believe this is legal. Even though I cancelled well within the "trial" time frame with Wu-Yi tea AND was refunded for that original product. You have to call a SEPERATE number to cancel your "membership" with this SCAM company you now unknowingly belong to.This seperate company is called COMPREHENSIVE WEIGHT LOSS. So you can automatically become a member by buying Wu-YI Tea but, you CANNOT cancel this "membership" when you cancel the tea itself????? SCAM. The supervisor was very helpful BUT this whole process was soo frustrating due to the incompetance of the call center staff and having to track this company down. I'm sure there are people all over the country without the means to figure out what is going on. They are being charged these OUTRAGEOUS charges for nothing. SO SAD. By the way I never did figure out what I paid for??? What did this "membership" include??? I never got a damn thing other than a unauthorized charge.

Some months ago, I ordered and paid for the above product which I received and used. I then e-mailed the company to say that I didn't want to receive any more of this product, they answered saying that they had removed my name and details from their mailing list.
Lo and behold, on doing my banking today, I see that I have been charged two payments on my credit card in the last two days, one for 17.94 euros and then another for 85.89 euros in the name of 'FOCUSCLEANSE'. When I investigated, I saw that the payments had been taken in Cyprus. I had actually been there earlier this year, but hadn't even taken my credit card with me, so I knew that it hadn't been cloned. Whilst blocking some spam e-mails later today, I noticed the name Vasilissis Freiderikis on one with an address in Cyprus!!! Putting this name into Google, I have come up with the site I am on now and see that I am not the only person to have been duped by this person!! I know that I won't get my money back and I have cancelled that credit card so that this shyster can't fleece me of any more of my hard earned cash. I feel a bit of a fool, but there you are...lesson learned.I hope that you catch this guy.

Money is taken from my bank account each month for a monthly membership which I DO NOT want to subscribe to, this has been going on for about 6 months now and i have complained on several occasions but it still continues. I WANT THIS TO STOP ASAP !!! I DO NOT WISH TO SUBSCRIBE TO WU-YI TEA !!!

My e mail address is [email protected]

I received a trial offer of the tea, i wanted to return it within the given 14 days, they wouldn;t take it back and now 4 months later they are still charging my credit card with memberhsip fees and web access, i have emailed them and still no response. These people need to be stopped