Wu Yi Tea

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2 stars
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1 stars
(10)
Category: Lifestyle

Contact Information
Ontario, California, United States

www.wuyitea.com

Wu Yi Tea Reviews

May 17, 2008
False advertisement!
Just keeps on taking your money after you call and then try to call again and you do not get anyone.
May 16, 2008
Fraudulant business practices; non-disclosure; false advertising
BEWARE! WU-YI TEA is a SCAM! PREY ON WOMEN WHO WANT TO LOOSE WEIGHT. Not told the tea is a caffeine product and just oolong tea. Paid for rush shipping got basic shipping & rec'd tea 9 days later but only had a 14 day period to try and to cancel to avoid being charged $29.95/month. The $2.00 rush shipping fee was actually a membership in Living Lean for an additional $19.95/mo which I never ordered. Besure to cancel Living Lean by calling 866-396-5711 within 14 day of ordering Wu-Yi Tea! Rep at Living Lean gave me hard time in trying to cancel - but after I threatened to report their business for false advertising, I was given a cancellation confirmation no. Not so with Wu-Yi tea - BEWARE - NO CONFIRMATION NUMBER GIVEN! They say it's your order no.! I called the Wu-Yi Tea cancellation number 866-449-5567 within the 14days but got recording to submit cancellation in writing at [email protected]. But cannot access that site! Called back same day - PRESS OPTION 3 to get rep who could not explain why can't open site.I fought w/him to cancel my order & give me cxln confirmation number but said it was my order number 3420909. Told me to return the tea & call them back with tracking number. I asked for guarantee that my credit card would not be charged since I called within the 14 days and I RECEIVED NO GUARANTEE. Advice: DO NOT ORDER THE WU-YI TEA FREE SAMPLE! If you have, call your credit card company & tell them to block any charges from WuYi Tea, Wu-Yi Tea, WuYi Source, Wu-Yi Source, Living Lean.
May 12, 2008
Just wanted sample
All I wanted is the sample of this tea, and now they are sending me tea every month and taking it out of my account. An when i tried to cancel they say you have to do it over the computer. When I called they kept me on hold for a very long time.
May 12, 2008
Charge shipment i did not order!
Wu-yi tea sent free tea, then charged me 6.50. Said I could return for any reason, can't find a return address, talk to a real person or cancel next delivery.So, today they sent me the next delivery, without my permission and took the money from credit card before they sent the tea. No return address that is legal.

'If still not seeing results after 14 days don't worry, You are still 100%covered by our 60 day Satisfaction Guarantee.' This is from the advertisement.
April 28, 2008
Scamming
This company is running a scam, very sneaky. They say the extra 19.95 charge is for the online motivational speaking. Which is mandatory, which means if you order the tea you are forced to pay for something you are not using. Allegedly this is all explained in the agreement. I looked this agreement over many times. wish I could warn others to not go with this particular company.
April 28, 2008
Unauthorized payment taken out of account after canceling the order.
Was charged through my bank after I had already canceled. Now my bank account is totally screwed up and have to pay several hundred in fees because of this charge messing everything up.
April 22, 2008
ID Fraud - never ordered, but they have Bank acct #
We never ordered WuYi tea. Orders started showing up. Cancelled & returned product the first time. Funds are being withdrawn from our bank account, so it has to be ID theft.
We don't know how they got our info, but cancelling is proving quite the fight. Getting our money back is even worse.
Second, getting our bank to help us makes me think the bank is nothing but thieves (That is US Bank) also. They say I OK'd the fund transfer, but I can't cancel the fund transfers. Figure that one out.
April 15, 2008
money taken out of my account
$19.99 dollars were taken out of my account without my authorization.
April 4, 2008
unable to reach by phone to cancel future shipments, and website given for written cancellation does not exist
Company does not answer telephone to accept cancellation of future shipments, and website given for written cancellation, [email protected] does not exist. I have notified my credit card company to reject further billing.
March 17, 2008
Terrible scam!
They keep charging my card even the very day after emailing a cancel notice. Tea does not work. BBB is worthless to report to. Your Credit card company will not be able to recover your monies WuYi Source/ iw living lean charged you. Said I could return for any reason, can't find a return address or talk to a real person or cancel next delivery. So, today they sent me the next delivery, without my permission and took the money from credit card before they sent the tea. you have no way of contacting them to return the tea until they charge your card and then its too late. I am so surprised that they can get away with this for so long and so many reports of the same story goes on and on. I will continue to file complaints to as many as I can find.

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