I have applied for permanent residency visa for canada through this agency called WWICS in kolkata office .At the time of payment i was told that it will take two and a half years by the time i can get my landing papers .I have applied in december 2004 and have completed all the formalities .It is already more than four years but there has been no movement.Whenever inquired i am told counsulate is taking time to process.Branch manager Ratan in the kolkata office is just not bothered about it .He never replies mails or bothers to update us on our file status. I am left with no option but to rope in media and all the other tools where my complains will be heard.