www.acaiberryexclusive.com
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Category: Lifestyle
Contact Information Scotland|Lothian, United Kingdom
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www.acaiberryexclusive.com Reviews
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gaynor
October 16, 2009
unauthorised charges to my bank card
i signed up for a free trial and was told i would only pay for postage this company has taken unauthorised large amounts from my bank account
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Jai Due
October 15, 2009
Hidden Terms & Conditions
Hello readers,
Life Cleanse & Acai Berry Detox
Yes i too subscribed for the trial offer.
Lesson learned from my bank is do not.
These types of companies will all do the same.
My bank is powerless to stop further transactions as Trading Planet Ltd's bank has provided proof that Terms and Cond (though concealed) do exist when you give your C/Card details for the free trial.
You must cancel your order within 2 weeks or you have given permission to be billed FOREVER for nearly 300.00 pounds each month of your life.
Cancelling you C/card and being issued with another or leaving your bank will not necessarily stop further billing, ie, Direct Debit, but will re-activate your old C/card and your bank will charge you. They by law can not stop this.
They suggest hunting down this deceptive company and canceling your subscription.
If you do, do not inflame the situation. Pay and lodge your cancellation and ask for email verification of the cancellation.
Some people have stated on
http://www.goftp.com/qna/I_want_to_email_to_cancel_trading_planet_acai_berry_detox-qna122364.html
to phone the company. See their entries on web site above.
I could not phone them, my Optus mobile Phone provider could not contact them for me. They state the number is inaccurate. Meaning not connected or not valid.
I have found the following linked contact email on Trading Planet Ltd's combined web site of
http://www.acaiberry-lifecleanse.com/discount.php#discount
I have emailed to day 10/10/2009 to cancel my subscription and gave all Customer numbers and asked for refund for goods not received.
If i had know the cost of the product was over 100.00 pounds per bottle i would not have gone for the free trial.
Therefore investigate the full cost of the product b4 you give C/card details.
PLEASE NOTe EVERYONE,
MY BANK STATES CLEARLY THERE IS NOW NO FREE TRIAL OF ANYTHING ON THE INTERNET.
AVOID THESE CLAIMS FOR ANYTHING!!!
Bank can issue a new C/card, but there is a loop hole, where charges could possibly continue.
BANK ASKS ALL READERS, THAT YOU DO A FULL GOOGLE CHECK OF THE SUPPLIER B4 COMMITTING YOUR CREDIT CARD DETAILS, ELSE YOU ARE GIVING PERMISSION FOR DIRECT DEBIT OF YOUR ACCOUNT UNTIL YOU CAN CONTACT THEM AND CANCEL.
YOU MUST GET CONFIRMATION IN WRITING OR THE BANK IS POWERLESS TO ENTER INTO ANY DISPUTE FOR YOU.
So DO NOT subscribe to anything on offer as FREE TRIAL!
It is a real business world, & nothing is for free.
READ the TERMS AND CONDITIONS b4 U commit your c/card details.
Check sites like the following:-
Yahoo ASK, enter your question.
http://www.goftp.com
http://www.ukdata.com/
and any other forums.
This company has many names and their domains are recorded to
http://www.robtex.com/dns/mail.acaiberryexclusive.com.html
I personally do not know how to use this info with success.
I personally would really appreciate any comments or further assistance in reaching this company.
Their phone number did not work even for my phone provider company.
The web site did not have any email address and only one phone number.
Their policy page had just two lines on their web site for both products.
Kind regards
Jai Due
Extended Territories of Australia
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fuse blown
October 2, 2009
scam
On 10th August ‘09 I placed an order for a SUPPOSED wonderdrug called Acai Berry with http://www.acaiberryexclusive.com. I will immediately confess that I did not read the small print thoroughly enough. I since have suffered FOUR deductions totalling roughly £330 (£82 each time) from my credit card! I had unwittingly signed up to a continual supply of this product! It was only today (2nd October 2009) on receiving a package in the post, did I realise my mistake! I opened the parcel to discover a tub of acai berry pils and a bill for £82 (which had already been deducted nearly a week ago – along with the other payments!!!). I felt sick and, to be honest, cried as I can ill afford this! I immediately phoned the company (which has different names on each invoice! With the first invoice I was apparently dealing with TRADING PLANET LTD, whilst the second invoice I was dealing with HEALTHSCIENCE. I told the call centre person that I was recording the call. I asked for the name of the person I was speaking to and explained my predicament. I immediately cancelled my order with the company and was given a cancellation number. I asked about a refund and was told to expect an email regarding my refund in the next 2-3 days. I then asked to speak to a manager and the call centre person said he could not help me. He then hung up. I rang back and the next person told me I would not get a refund and then hung up on me when I asked to speak to a manager. I immediately phoned back and, by chance, got the same woman. She hung up again. I phoned again and the next person again hung up on me. Each time I remained relatively calm and stated that I merely wanted to speak to a manager! Each time I recorded the conversation. The last person I spoke to told me I could not speak to a manager and just directed me to the website (www.acaiberryexclusive.com). I have put the whole thing down to stupidity on my part but I wish to warn others! PLEASE avoid this website as it is a complete scam! I do not want others to suffer such a financial loss as I did. I am a mature student and, as with most mature students, am financially struggling; so this has put a severe dent in my budget. The other thing I wish to mention is the refund policy. It states that ‘You’ may receive a refund up to 30 days after Your order. But they craftily did not bill me for the first order until the 27th September and then billed me for the next order the following day (28th September). What I am trying to get at is that I believe they deliberately left the billing of the first order until the second order was due so that I would not reminded in time to cancel the order! I hope this makes sense?! Please warn others!
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nichola craig
September 9, 2009
was scammed
I ordered a free trial of the acaiberry and colon cleanse. The money was debited from my account for the postage and I've not recieved any products. The contact information is bogus and the phone numbers are false.
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