www.camerabox.co.uk

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Category: Electronics

Contact Information
England|Oxfordshire, United Kingdom

camerabox.co.uk

www.camerabox.co.uk Reviews

Fairdinkum2u June 18, 2011
Camerabox fined
READ THIS BEFORE YOU BUY YOU CAN THEN MAKE AN INFORMED DECISION...
http://www.sirgar.gov.uk/English/news/Pages/Camerabox.aspx
Camerabox
21/02/2011

A CARMARTHENSHIRE resident was supplied with a camera with an unsafe electrical adaptor, Ammanford magistrates have been told.
Camerabox Ltd pleaded guilty this week to two offences under the Electrical Equipment Safety Regulations.
Robert Edgecombe, prosecuting on behalf of Carmarthenshire County Council, said that in February 2010 an Ammanford man bought a digital camera from a website owned by Oxfordshire-based Camerabox.
He was concerned when he opened the box and discovered that the battery recharger was supplied with a two-pin plug which was not compatible with UK sockets and a three-pin UK travel adaptor. The customer was unhappy with the company’s response and contacted Trading Standards. The camera was sent to an electrical consultant who made several observations on compatibility. He said it did not have the CE mark to show it complied with requirements and the adaptor was unsafe.
Sarah Taylor, for Camerabox, said it was the first time that the company had been before a court for Trading Standards matters. It was a family-run firm and employed 32 people.
She said the firm admitted its shortcomings over the matter and had improved its quality control procedures.
Camerabox was fined £200 for each offence, and ordered to pay £1, 694.21 prosecution costs.
The council’s executive board member for public protection Cllr Pam Palmer said: “It is vital that companies supply products that are safe to use and our Trading Standards Service will take action to ensure that this is the case.”
Chris Schuyler November 24, 2009
Failure to refund
I purchased a camera and a camera case. I kept the camera but returned the camera case after contacting this company (as instructed) to inform them that I would return the case for a refund. I never received a refund and chased several times but kept getting the run-around. I have proof of delivery from the Post Office. I finally informed this company that I would seek redress from official sources if they did not issue an immediate credit. They never responded and have not issued the credit. Caveat emptor--avoid Camerabox.co.uk like the plague.

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