I ordered an unlocked phone, turned out to be a knock-off Nokia. Within the 14 day stated in their return policy the phone was sent back to cellphoneshop.net and they received it. After consistantly hounding me with emails about why I returned the product and if I would prefer store credit, they finnaly came out and stated in an email, that it would take 2-3 weeks for my retrun and refund to process!

The weird thing is after I placed the order for the phone I got notified by my bank of fraudulant activity with the card i used to purchase from cellphoneshop.net. The card cancelled, I notified the rep dealing with my return, he/she. I have not received my refund yet, and I refuse to provide those thieves with another credit card . They have their fake phone back, but they refuse to give me my REFUND!

WWW.CELLPHONESHOP.NET IS NOT WORTH IT!!!

Beware of this company's junk cell phone batteries! They give you 14 days to return defective merchandise and you have to pay the postage after paying postage for them to send it to you directly from Hong Kong. I ordered 2 cell phone batteries on April 6, 2009, opened the package and saw that the Samsung battery was damaged. The vinyl sealed cover was pushed back exposing the internal cells of the battery and I was afraid of it leaking acid into my phone. I wrote an email to them 2 days later asking for another battery. There was no response. Meanwhile I had to leave on emergency trip to Texas on April 16, 2009 and didn't return until May 31, 2009. My old batery finally died completely so I put this new battery in my phone despite the torn seal. My phone displayed a message that the battery was incompatible and to see my owner manual. To further press my luck, I left the battery in the phone and put the phone on a charger. I got a displayed message again that the battery was incompatible and could not be charged. I made a phone call to the Cell Phone Shop and they said the item could be returned for an in-store credit. After the phone call I put the other new battery in my wife's cell phone, a LG8300, then put the phone on a charger for 12 hours. She went to use the phone this afternoon and it completely died in 15 minutes. My conclusion is that they only sell junk! I've decided to not pay postage to exchange junk with them and write off the $26.00 I spent with them. Another lesson learned.

ordered 4 items from their web site. The drop ship from China, so rec'd the 4. Two were not what I expected, so have been sending emails (no phone numbers are listed) asking for a refund (per their no questions asked return policy). So far, all I'm getting is returned emails asking me to take credit instead. I've been replying 'no', want refunds--so far same reply back to me ' can we give you credit'...
Can't find any phone numbers listed for this rather flakey business.

Bottomline: No I would not recommend them