www.DHgate.com

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Category: Electronics

Contact Information
1515 19th Ave SE A#217, Decatur, Alabama, United States

Phone number: 256-227-5665

www.DHgate.com Reviews

tech19432 September 14, 2010
Fake cell phone scams
I bought some apple iphones that were deamed to be originals and when they arrived to my home they were fakes.DHgate asked me for shipping proof where I shipped the phones back to the original address they came from.I'll post the whole original claim from my DHgate account and you'll understand why you should never buy anything from these ripoff conartists.

Cart Items Description Unit Price Quantity Price Action
New Arrival Apple iPhone 4G
4GS touch screen unlocked 32GB version java Wifi good quality-hot selling
75139852

USD 88.92 / Piece 4 Piece USD 355.68
Regarding your dispute on "item not as described', please provide us with evidence, such as pictures, documents, etc, before 2010-08-24.
If we haven't received the evidence by 2010-08-24, we will assume that you give up the right, and we will close the dispute and release your payment to the seller.
Regarding your dispute on "item not received", you don't need to provide us with evidence.DHgate will contact you soon.
Order Number:1004862708
Seller ships out order by (shipment deadline): 2010-07-23
Ship Via: EMS
Order Status:Dispute submitted to DHgate
Payment Information: This order was paid
Your Price
SubTotal : USD 355.68
Shipping Cost : USD 89.42
Wholesale Discount : -USD 12.33
Total : USD 432.77
Please include your PO# 1004862708 in your payment instruction
Billing Information
Company Name :
Contact Name : Brian Tate
Address Line 1 : 1515 19th Ave. SE
Address Line 2 : Apt 217
City : Decatur
State : Alabama
Country : United States
Postal Code : 35601
Phone Number : 256-227-5665
DHgate Arbitration Result:

Date: 2010-08-23 15:49
Buyer returns the items.


Click here to make the DHgate performance evaluation.
(Please submit your ratings within 1 month. Thank you for your support.)

If you have any problems about the result, please click here to email DHgate.
Solution status: -Canceled

Date: 2010-08-22 08:47
BPT proposed a solution
Seller makes a full refund for the return from buyer; no replacements.


Detail:

Return the items:

I am requesting the full amount of $432.77 refunded to my paypal account.I am not seeking shipping and handling refund.The phones were returned to the address they were originally shipped from through EMS.I shipped them via USPS international mail #CJ167941825US.This has been submitted to paypal as a claim and then DHgate will be the next claim placed on this order.
From: BPT
To: DHGate
Date: 2010-08-22 08:47
Attachment: Photo-0079.jpg . Photo-0078.jpg .
This is the last photos I have left to upload.Thank you, BPT.

From: BPT
To: DHGate
Date: 2010-08-22 08:46
Attachment: Photo-0073.jpg . Photo-0077.jpg . Photo-0076.jpg . Photo-0074.jpg .
Attatched are the same pictures issued before but cleared up a lot more.The attatchment I sent in an email opened just fine for me so maybe these are a lot better visual quality than the pictures from before.There will be one more attached message after this one to be able to send all the photos.

Solution status: -Canceled

Date: 2010-08-22 08:46
BPT proposed a solution
Seller makes a full refund for the return from buyer; no replacements.


Detail:

Return the items:

I am requesting the full amount of $432.77 refunded to my paypal account.I am not seeking shipping and handling refund.The phones were returned to the address they were originally shipped from through EMS.I shipped them via USPS international mail #CJ167941825US.This has been submitted to paypal as a claim and then DHgate will be the next claim placed on this order.
Solution status: -Canceled

Date: 2010-08-19 04:47
BPT proposed a solution
Seller makes a full refund for the return from buyer; no replacements.


Detail:

Return the items:

I am requesting the full amount of $432.77 refunded to my paypal account.I am not seeking shipping and handling refund.The phones were returned to the address they were originally shipped from through EMS.I shipped them via USPS international mail #CJ167941825US.This has been submitted to paypal as a claim and then DHgate will be the next claim placed on this order.
From: BPT
To: DHGate
Date: 2010-08-19 04:47
Attachment: Photo-0071.jpg .
Here is another picture of the USPS shipping label.I will have to email the screenshot to you.

From: BPT
To: DHGate
Date: 2010-08-19 04:38
Attachment: Photo-0065.jpg . Photo-0070.jpg . Photo-0069.jpg . Photo-0066.jpg .
I am uploading the EMS shipping label.My USPS international shipping label and a screenshot email from USPS to my personal email address confirming my shipment arriving in China for delivery.

Solution status: -Canceled

Date: 2010-08-19 04:38
BPT proposed a solution
Seller makes a full refund for the return from buyer; no replacements.


Detail:

Return the items:

I am requesting the full amount of $432.77 refunded to my paypal account.I am not seeking shipping and handling refund.The phones were returned to the address they were originally shipped from through EMS.I shipped them via USPS international mail #CJ167941825US.This has been submitted to paypal as a claim and then DHgate will be the next claim placed on this order.
Solution status: -Canceled

Date: 2010-08-17 05:12
BPT proposed a solution
Seller makes a full refund for the return from buyer; no replacements.


Detail:

Return the items:

I am requesting the full amount of $432.77 refunded to my paypal account.I am not seeking shipping and handling refund.The phones were returned to the address they were originally shipped from through EMS.I shipped them via USPS international mail #CJ167941825US.This has been submitted to paypal as a claim and then DHgate will be the next claim placed on this order.
From: BPT
To: DHGate
Date: 2010-08-17 05:12
All I have to provide is the proof of receiving the items with the EMS shipping slip that plainly stated the phones were worth a total of $160 for all 4 phones.4 apple iPhone 4g phones are worth more that $40 a piece.I have the shipping return label showing where they were sent back as totaling a cost of $424 and not $160 like the EMS label stated.I have to take a picture of the invoice return and receive documents and that's all I can provide because the phones were shipped back as soon as they were received as inaccurate items that I purchased.

From: BPT
To: DHGate
Date: 2010-08-17 05:01
I cancelled this transaction with the seller and it was shipped via EMS mail EE233294890CN and the package was signed for and returned due to the package not being exactly as the seller described to me before I purchased the product.He gave me a wrong address to ship the phones back to.He never returned my DHgate email about his correct address and the package was shipped back to his name and the address that was on the EMS packing slip that my product arrived in.The package was shipped back USPS international mail tracking CJ167941825US Departed Miami, Florida USA on 08/10/2010.I have had no contact back from the seller and expect to receive the full refund of $432.77.I will go through all means necessary to ensure that my refund is not stolen by a thief.I will make sure to never purchase anything again from DHgate due to this deceitful and unbusinesslike transaction if the refund is not made and spread the word of my experience through many popular online sites and blogs.Thank you.

Solution status: -Canceled

Date: 2010-08-17 05:01
BPT proposed a solution
Seller makes a full refund for the return from buyer; no replacements.


Detail:

Return the items:

I am requesting the full amount of $432.77 refunded to my paypal account.I am not seeking shipping and handling refund.The phones were returned to the address they were originally shipped from through EMS.I shipped them via USPS international mail #CJ167941825US.This has been submitted to paypal as a claim and then DHgate will be the next claim placed on this order.
From: BPT
To: gongqiuyan
Date: 2010-08-13 05:37
The address provided is not an accurate address to return the phones.I sent the phones back to the current address that they were shipped to me from on the EMS shipping slip.If the refund can not be made then this dispute will escalate to a DHgate claim and a paypal claim also.Thank you for your cooperation.

From: BPT
To: gongqiuyan
Date: 2010-08-10 19:37
If the refund is not made back to me after these phones reach the return address that was on my EMS invoice then I will make further reprocussions and travel to the address that I have if need be to straighten this out.

From: BPT
To: gongqiuyan
Date: 2010-08-08 00:28
The phones were shipped back to the address that they were originally shipped from that was on the USPS EMS receipt which is tracking number EE233294890CN.I'm very highly intelligent my friend and always keep all my business receipts.Looking forward to the full refund of 432.77 and I appologize for the inconvenience this may have caused you and your business but I refuse to sell fake phones to my ebay customers.

From: gongqiuyan
To: BPT
Date: 2010-08-07 15:55
YOU CAN ship the phones to me back, thanks have a nice day

From: gongqiuyan
To: BPT
Date: 2010-08-07 15:54
the adress is: Contact Name:Gong Dao Ping, Address Line 1:Guangdongsheng Shenzhenshi Nanshanqu baishizhou dong2fang 49hao 802.City:Shenzhen, Country:China, Postal Code:518043, Phone Number:15818704466

From: BPT
To: gongqiuyan
Date: 2010-08-07 01:18
I have sent the package of phones back to you through USPS Priority International with the following tracking information.This information will be provided to paypal for disputing purposes if my money is not fully refunded.Tracking info:CJ167943225US

From: gongqiuyan
To: BPT
Date: 2010-08-05 21:41
Oh, dear friend, this phone is hot selling in my store. some clients are satisfied the phone quality. this phone name is iphone "4gs", and made in our factory, the phone have wifi. so i hope you can try more again. thanks

From: BPT
To: gongqiuyan
Date: 2010-08-03 01:57
The phones are pieces of crap.1 of them won't charge, 1 of them has a funny looking LCD screen with some kind of film on it and the freight cost to ship it back is cheaper than letting you keep my $435 I paid for the pieces of cheap crap.No one want's to buy them and the item is not a hot seller here in my store so be prepared for the full refund or I'll take what ever legal matters I have to take to get the money back.Including bringing them to you in person if I have to.I was a U.S. Marine Soldier for 6 years and have no problem traveling.

From: gongqiuyan
To: BPT
Date: 2010-08-02 08:10
hi, dear friend, if you ship the phones to me back, that is not worth, because i and you are lose the freight. so i hope you can become the phone, i can refund 20$ to you as compensation. thanks

From: BPT
To: gongqiuyan
Date: 2010-07-29 21:38
I am currently awaiting to ship these phones back to you.I was overpriced and can get these same phones from sciphone directly for half the price.The touch screen reaction time is slower than apple iphone.The functionality of one phone was inadequate.Touch screen would not work right and phone kept locking.

From: gongqiuyan
To: BPT
Date: 2010-07-27 21:06
Hi, dear friend, the phone is hot selling in my store, the phone quality and function are very good, the phone also have wifi. so your cost is very worth. thanks best regards

From: BPT
To: gongqiuyan
Date: 2010-07-27 20:31
The item was not as I expected to receive for my customers.I was expecting the apple applications to be on the phones and they weren't.The people who wanted these phones decided they'd wait on the apple iphone to drop in price.
NEVER BUY ANYTHING FROM THIS SITE FOR IT IS A SCAM SITE AND WILL SEND YOU FAKES.IF YOU GET CAUGHT SELLING THE FAKES YOU CAN BE SUED BY THE REAL MANUFACTURERS WHO THEY TRY TO COPY.THE ONLY WORDS I HAVE LEFT TO SAY IS THEY STILL HAVE MY MONEY AND WON'T ANSWER MY MESSAGES NOW OR REFUND MY MONEY.THEIR RESPONSE WAS THEY COULDN'T LOCATE THE PACKAGE THROUGH THE USPS.COM WEBSITE AND SAID THEY NEEDED ME TO SEND THEM NEW PICTURES PROVING I SHIPPED IT SO I SENT THEM A 1-800 NUMBER TO VERIFY THAT THE PACKAGE WAS SITTING IN BEIJING AND NEVER HEARD ANYTHING BACK AFTER THAT AND IT'S BEEN A WEEK.ONLY THING I HAVE LEFT TO SAY IS GO FU...K YOURSELF DHGATE.COM AND YOU'LL GET MORE PUS..Y THAT WAY.ALL OF YOU ARE LYING, STEALING, AND SCAMMING PIECES OF SH...T.I HOPE EVERY ONE OF YOU AND YOUR AFFILIATES ROT IN HINDU HELL.

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