I sent in my old gold and silve jewelry in September 2008. I waited for awhile thinking that they were backed up and busy. I sent them emails and never got a response to any of them. Then when I went to their website to check my tracking number it said that it is an invalid number but for the postial office it is valid. Here is the following 2 emaisl I sent in that asked for immediate attention:
My Product
Sunday, December 28, 2008 6:45 PM
From:
"Aaron Fink" <
[email protected]>
To:
[email protected] Hello again, I'm writing again about my order that I had sent in. The message below is what I sent you on December 10th of 2008. I am yet still waiting for your reply. I found my letter from your company. My tracking number is 420115209183805213683083973201. When I checked into my tracking number tonight it all of a sudden said it is a invalid tracking number. I feel I was robbed because you don't seem to be taking interest in trying to resolve this problem with my product that was received on September 18th of 2008 in Freeport Ny 11520. The items that I sent in was as follow of what I can remember.
1 Silver Chain
1 broken Gold watch that said Union City or Uc Bears
1 yellow and white gold pin that had a heart and dove
1 hoop earring also silver
1 920 silver wedding band that is bent
1 silver wavy ring
I would appreciate it if you respond to this issue. I feel I have waited long enough to receive something. When it says in your letter that I am dealing with America's most trusted gold buyer, I can expect a great experience from start to finish, with a gold payout that is second to none. Then that is what I expect but it did not happen. Please respond to let me know what you are willing to do to make me a happy customer.
Thank you,
Aaron Fink
--- On Wed, 12/10/08, Aaron Fink <
[email protected]> wrote:
From: Aaron Fink <
[email protected]>
Subject: My Product
To:
[email protected]
Date: Wednesday, December 10, 2008, 3:33 PM
Hello,
My name is Aaron Fink. I don't have my customer number but I sent in some jerwley about 4 months ago and yet have not received anything. So I'm wondring what is going on. I hope to hear fom you soon. If I don't hear from you soon I then will asume that your company is a scam and I then would like my stuff sent back to me at no cost.
Thank You
Aaron Fink
I hope that there is some way that you could help me with this problem.
Thank You
Aaron Fink