WWW.NATURES-ACAI.COM
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Category: Lifestyle
Contact Information Centralia, Washington, United States
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WWW.NATURES-ACAI.COM Reviews
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Skip Green
February 27, 2009
charged $79.86 for free sample
After requesting a free sample and receiving it in two weeks a $79.96 charge showed up on my credit card account.
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carlito de miami
February 26, 2009
Unautorized Credit Card Charges
I too found charges just today on my credit card account I didn't authorize.
Luckily, I have one charge account with a very low credit line of $150 which I keep that way on purpose that I use when I order this kind of thing.
I was charged $29.95 from "WWW LIFSTYLEFIT COM" and $78.84 from "PUREBODYCLE".
Because I used my "special" credit card, I didn't get hit for the $79.96. The charge didn't go through so they cancelled my "membership" to what ever it was suppose to be for (that I didn't authorize in the first place anyway).
I was able to get a hold of someone for the $29.95 and, using two different phone numbers, it was verified twice that the $29.95 refund was being processed AND that the THREE OTHER "MEMBERSHIPS" WHERE BEING CANCELLED!! Three!! What on earth they were all for I don't know -- at that point I was afraid to ask because I was trying to remain calm and knew I would loose it if I asked.
I haven't had any luck with the $78.84 yet. Neither of the phone numbers I used knew anything about that amount.
Has anyone else received a charge for $78.84 and was able to talk to someone about it (besides their bank)? If so, please post the phone #.
By the way, I called 800.957.6988 and 800.983.7968. Both of those knew about the $29.95. The first # refunded the charge (and cancelled the memberships), and the second # confirmed what the rep from the first # did.
I have one more # to try - 866.950.2024. I called it, but it is a "business" number and keep business hours (8am - 5pm ET).
Wish me luck!
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ajej4780
February 25, 2009
Deceived by small print
I had the same experience as everyone else who signed up for this "Free" sample. You get a 30 day free trial and you only get 15 days to try it from the day you order, so a lot less than 15 days. Then they automatically enroll you in their program and send you another bottle, charging you $79.22. They also enroll you in some other program, but since I could not understand 90% of the words that the operator spoke I'm not sure what that other product was. Thankfully it had a 21 day trial and I canceled it before I was charged. This company is very deceitful and refuses to refund my money.
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BJH Chambers
February 22, 2009
Acai-berry pill
I ordered a free sample of the acai-berry for a 4.99 free trial. I never received the sample and when I got my credit card bill I was charged $79.96. I have since disputed the charge and have turned all the negative complaints I can over to the credit card company. I never authorized the company to bill me for the $79.96 charge and I thought I was going to receive a product that I could try before I purchase anything else. This is a total scam. Funny because when you go to their website right on the beginning page is a link for those of us who have recewived an unrecognized charge on their bank account. I guess there must be enough of us out there that they have to have a link for us. In all the complaints I have seen I see the same problems that I have had. I also say that we should speak with Oprah about endorsing such a stupid scam that would do this to lots of innocent people. I am goint to report them to everyone I can and send all the documentation to my credit card company as well as my attorney to see if we can get these people shut down.
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Patsy Karalis
February 20, 2009
UNARTHORIZED CHARGE
They charged $ 79.96 to my account without me knowing . I've already called my credit card company and told them. You had a toll free number but left off one number so I couldn't call and talk to anyone . Please take it off my account as soon as you can.
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Peggy
February 18, 2009
acai berry vitamin
This company charged my account before I ever received the product. I can't take it for medical reasons which I explained to them and they would not remove the charges on my account. Rude customer service and employees that don't speak clear english, what's up with that?
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