Buyer Beware of this company. Wood-rings.com is one of the worst companies I have ever dealt with. We ordered a size 8 1/2 ring. When the ring arrived it did not fit. We contacted wood-rings.com and they said we could pay $150 to exchange the ring...what???

We decided to take the ring to a local jewler, who put in on the ring sizer and stated..."This is a size 8, what size did you need?" So we didn't order the wrong size, wood-rings.com sent us the wrong size. Upon leaving the jeweler, we contacted wood-rings.com. They wanted us to go to a jeweler and take a picture of the ring on a ring-sizer...what??? I told him I was just there, and it would be a waste of my time to go back and get a photo...he would know the size when he received it. He asked us to email him and he would send us steps to return it - then he would let us know the next steps.

When we received the email he asked us to get a photo on a ring-sizer. So I went to a different jeweler, they put in on a ring sizer...stated this is a size 8, what size did you need? Well not an 8 when I ordered an 8 1/2. I took the photo and sent it to wood-rings.com. He emails back indicated that he sizes rings different, and we have an 8 1/2. How can he size rings differently than any other jeweler?

I can't believe that this company is still in business...the first rule in staying in business is great customer service. Everyone stay clear of wood-rings.com...they are the worst. The ring quality isn't even that great.