Paid $150.00 for hotel plus $1000.00 in rental car, airfare and meals to view "resort property" in Lake Tahoe last August. When we arrived, there was no package in regards to the seminar we were to attend nor did anyone at the hotel know anything about this company. We tried, with the assistance of the management staff, to contact Wyndham resorts but we were unable to speak to a live person. Two days after we left, Wyndham resorts finally called and stated that we could attend a seminar that day. Too late, we were already four hours away!
I have contacted via mail, phone calls and email Peggy, at Wyndam Resorts in regards to being reimbursed for my expenses only to be told, "We're working on it". I was also promised a $175.00 AE gift card for attending but never received that as well! Company is a total scam, in my opinion!

Wyndham Resorts (as a result of a sale in Newport RI) has failed to respond to complaints I have phoned and faxed to their customer service. Hired promotion companies had misrepresented offers and sales individuals have issued free ticket vouchers that are not redeemable as per sales pitch. having purchased a time share and been given something called VIP status, it is most unpleasant to have treated in such a manner. There is no longer a sales department at the initial location, so there is apparently no one to verify or speak to address the method of providing information about the common pitch. We should have withdrawn immediately, since at the time of sale it was difficult to even get the promised airline vouchers which are highly suggestive of consumer choice. Fed up and stuck.

I had to call Wyndham hotels regarding a hotel reservation. In the course of the conversation, the reservationist asked me if I'd be interested in a special progarm Wyndham was offering since I was a valued customer. He connected me to what I later found out was their Wyndham time share unit. They offered me a two night stay in Vegas for $150 on the condition I tour their new Vacation resort in Vegas for two hours. I agreed and was charged the $150. Later I found out that where I was staying was at Harrah's Casino and I had to not only pay the $150 but also the room taxes. My two night mid-week stay cost more through Wyndham than had I simply booked Harrah's on my own though their online specials!

I was also promised a certificate for a free night at any Wyndham property once I attended the tour as well as some coupons for free car rentals. These I never received even though I asked four times at the end of the presentation where my gifts where. The salesperson said, "We'll get them for you as soon as we're finished here." At the end as I was leaving, I asked on more time and was told "Oh those are sent to you later on."

Well it gets worse. We declined the "timeshare deal" but the salesperson did talk us into their Discovery package which he kept referring to as a trial offer. I kept responding that I would not agree to anything unless I had ample time to actually receive written materials and have the ability to look them over. I guess you can call me stupid, but the salesperson assured me that after I signed, I had six calendar days to cancel if I didn't like the agreement. It took me less than one day to realize this was a terrible agreement and followed their cancellation requirements to the letter. I sent the materials back via Certified Mail, tracked the return and return receipt signature. I wrote a detailed cancellation letter and I also faxed them a cancellation -- all within one business day. I even made certain I kept a transmission verification of the fax. One week later my credit card was charged and now I'm embroiled in a dispute with Wyndham Vacations. Don't go anywhere near this company! Don't even accept their tour. Sign nothing with them and don't let them anywhere near your credit card. Visa has gone to bat for me, but the entire situation has been time consuming, frustrating and is still not resolved.

Was lied to repeatedly. Was told I could rid myself of timeshare in Florida and that my payments would be reduced from almost $400 a month to about $175. Told I would get interest free loan through Bank of America through RCI. Instead, Wyndham applied for a credit card for me, without my knowledge and credit card is 14.99 per cent. The timeshare in Florida still stands, and now want me to pay an additional $175 a month.
Representative who lied to me, continued to lie to me afterward for a month, telling me my loan was being processed.

All points earned in Wyndham Rewards program (formerly Trip Rewards) are lost after 18 months of inactivity with no notice given by the company. I was never notified of these terms and lost over 56, 000 points worth a substantial amount of money. As a small business owner I needed a room for frequent trips to supervise a construction project located 300 miles away. Part of my decision to always stay at the local Days Inn was participation in their rewards program. After my experience with loosing all points - for my next project which will involve lodging for a crew of 7 - I will NOT patronize any Wyndham property. Their pettiness has cost them a repeat customer for life!