Wynns Warranty
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Category: Automotive
Contact Information United States
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Wynns Warranty Reviews
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Pribl
May 16, 2011
Paying too much for insurance
I bought a 2004 Ford Explorer from a dealer and was told that I could only get fiananced through Credit Acceptance and I would need an extended care plan and it would be by Wynn's. Now I need to use them and they didn't want to cover my problem that the warrent say's it would cover unless I give them the concent to breakdown the back end of my truck to find out what was wrong, what is wrong is covered under the contract and they don't want to hornor it. Both are full of ****. Mad
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George S
April 5, 2011
Stay away
I purchased a 2002 Ford Explorer, financed through Credit Acceptance Corporation and it included a Wynn's full warranty. I had problems with the vehicle making various sounds from the engine area. I took it to an authorized repair shop. They authorized "part" of the necessary repairs. Problems still existed and ultimately I took it to a different authorized shop. Wynn's claimed the first person caused the problem, even though the repairs he did were nowhere near the current problem. Wynn's required the engine be pulled from the vehicle and to locate the problem. The shop I had it at, did everything they were asked to do. On top of that, they had an authorized Ford dealer mechanic come in and inspect it as well as 2 other certified mechanics. All of the people who looked at it verified that that problem is caused from normal wear. Wynn's still would not cover it. Now I have a truck with no engine, a useless warranty, and a credit company calling me and my husband at least 20 times a day harrassing me. Not only would I never recommend Wynn's, but I would not recommend Credit Acceptance Corporation (who subsuquently bought out Wynn's warranty company just prior to my purchase).
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Holster
March 15, 2011
Rip off
I purchase a 04 Toyota Sienna 11 months ago. Now the clutch in the transmission is not functioning right. So I took it to the dealership. They did a diagnios on it and told me that I need a new tranny replacement. Well, I was thinking oki. I told them I bought a warranty for the mini-van and its through Wynns. So the Toyota dealership mechanic call up Wynns and let them know that the van is in their hands. So then Wynn told them that I would be responsiable for teardown time. It would cost me 800 dollar just for teardown and they're not even sure if Wynns gonna cover it. I ask the maint manager there to be honest with me on wheather Wynns gonna cover it or not and he told me that they have had problems with Wynns before. So the answer was no. The vans was driveable when the engine was cold and when it gets hot, it wont go forward but will reverse fine. So I decided to take the van back home and shop around for a cheaper teardown labor. I found a Transmission specialist Mechanic. So he call Wynns to let them know that the van was in his hands now. So this guy charge me 400 dollar for teardown. So he did his thing tearing it up and call Wynn to have a inspector come by and look at the problems. The inspector came by and told him that they will cover it, just that they havent decided if they want him to rebuilt or replace the tranny with a used one. Next morning, the mechanic call me and say look they told me that they would cover it and now they say they wont cover it because of my tires was worn out and due to spinning the tires and abused it during the winter, it overheads and seize up the tranny. This is New England. If you stop on a red light or stop sign ontop of snow, of course the tires are gonna spin a bit. So that was their excues. My tires was worn out and causing slipping alot. Wynns calling it abusing the van. So now I'm stuck, its gonna cost me over 2300 to fix it. I need help.I'm going to contact a attorney.
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Pesstro
February 7, 2011
Failure to repair parts on warranty
We bought a 2002 jetta and was sold the wynns extended warranty. the car had front end problems such as the axle tie rods and a wheelbearing. the warranty co, wynns hoored the wheel bearing replaced. they told me that the axle could not be covered because the cv boot was cracked. they also told me that the tie rods could not be replaced because they were bent. the repair show never mentioned trhat the tie rods were bent. this show is one of the most highly rated shops in the state and has no reason to lie about what was said. it is well explained what was said to wynns and they added the bent part. i called they told me to send it to another shop and the other jop backed the first shops findings normal wear. the adjuster for wynns added the bent part to get out of paying for the repairs. i also called back to the warranty co. to have them send out a repersentive to look at the tie rods and they refused. this tells me they know that they are wrong and dont want to repair this item. for the money you have to pay for the extended warranty they should honor the repairs.
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July 22, 2008
Screwed me and my family
I am pissed about Wynns Credit Acceptance. We bought a used 2002 Dodge Neon. When we bought the vehicle we were told that there was a 48, 000 or 48 month warranty on it. There have been some front end problems with the car. They got fixed but used parts got put on the car... that *** me off to no end. The worst of it is that the Transmission went out June 12, 2008, they instead of putting in a new tranny they put a piece of crap used transmission in it. Guess what? We had to pay 278.00 dollars out of our pocket because they didn't want to pay for the whole job. Wynns said they would only pay 6.8 hours when the dealership said it would take 10.8 hours. We were told from the beginning that there was only a 100.00 dollar deductible...THAT WAS A BOLD FACE LIE!!! Now get this!! We picked up the car on June 27, 2008 and the *** transmission went out again last night July 20, 2008 not even a month later. That piece of *** service contract should have put a new transmission in the first place. Now those DUMB *** are paying again. Pretty much the price of a new tranny. They are cheap bastards!!! I suggest to ANYONE do NOT GO THROUGH THIS SERVICE CONTRACT THEY SUCK!
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