Same story as everyone else. I ordered the 14 day FREE TRIAL for $4.99 on July 11 2009. A charge for $139.97 was charged to my credit card on July 21 2009, I still had not received my 14day Free Trial. My 14 day Free trial arrived on July 25th. Guess What? My 14 day Free Trial had expired, it startes the moment you place your order, not when you receive it. I returned the trial pack unopened. On July 31st, UPS brought me a package from Hollywood, FL., I refused the package as soon as I saw the address. The first thing I did on the 21st was call my credit card company and disputed the charge. I've also filed a complaint with the BBB for FL. [ You really need to check out this business, it gets a "F". You can get this info at: ----www.seflorida.bbb.org
You can also file a complaint with them]. I also filed a complaint with the FL. Attorney General's Office. You can file a complaint with them at:---www.myfloridalegal.com I will continue filing complaints until these FRAUDULENT, BOGUS Businesses close. And you, also need to know they operate under more than one name, they use: [ X M Brands Inc.] [X M Labs] [ ACAI X M] [The Gates Corp.] [Gates Interamerica]. They operate out of Hollywood FL. and Miami FL. The same 1-800-440-4397 is used for both places, no one answers. Company ID#92013738, , Kenneth Jacobi, President.