This company does anything to get an order but they have so many different confusing offers that they can't/won't find you the best deal you have to dig. I received my order and it was wrong they forgot to include a motion detector. I spoke with a woman there and I had to find the add on their web site to validate what I ordered or they would not give me the part. I had saved the page as a pdf on my computer and sent it. 2 weeks latter I called and there was no record of my earlier call the next woman I spoke with gave me the same run around but then processed the order a week later I called to check on the status and there was not order placed. The next woman told me all new orders get filled first over warranty I said this is not warranty I did not get the first full order my alarm system is not useable. Long story short 2 months later I get the rest of my order I set up the alarm system and it is up and running for 2 days when 1 of the key chain remote disarm buttons stays depressed now we can't use the system again. I was told I would get an RMA in 48 hrs it has been 2 weeks and still nothing. DO NOT GET INVOLVED WITH THIS COMPANY YOU WILL REGRET IT.