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Dumbbell
April 9, 2009
Tricked into continuous order. Thought I was just getting a free sample.
I talked to a woman by the name of Sue Collins about ordering a free sample of their product. She said that I would get it free but would have to pay shipping and handling charge of $4.95. After giving her my information, she said that my account would be charged $88 and some odd cents every month thereafter unless I called and cancelled the order. I did not make this order. It was shoved down my throat! I proceeded to tell her that I could not afford that much money monthly because I am only working part-time right now. She charged the shipping and handling charge to my account and I'm afraid that she will continue to charge my account for something that I do not want. I am trying to get this cancelled but am unsure how to do so.
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cripple695
March 30, 2009
scam
i ordered a free trial of this i guess it was kinda hazy when i did it but i took responsibility for it and accepted the shipping and handling charges then come to find out that they charged my account 88.50 before the trial was over and they said they could do nothing about it once a payment is made the next bottle is shipped out and that i was pretty much screwed is there anyway that anyone knows how to resolve this?
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geckoq
March 18, 2009
unauthorized charge
No authorization to charge my account for $88.55.
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Amber C
February 23, 2009
no working number/product crap
i have tried to ccall the 866 951 1393 number several times and it is always the same no one answers. this product makes me physically sick. and wanted to call to let them know and get my money back.
there is no way to contact them, it is a scam
amber
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[email protected]
February 8, 2009
Ripe off
I ordered a trial bottle of this diet suppliment and didn't have a week and today they billed me $88.65. Idid not give them permission to bill my credit card but they did anyways. Can you please help me get my money back . And plus the pills hasn't had time to see if I really like it . But I don't understand how they can bill me without my permission!!!
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Meyers
January 28, 2009
Unauthorized charge
I was curious about this product after hearing many stories about it. I ONLY wanted to take advantage of the trial period and called well within the allotted time to cancel. The first rep: Lacey or Lucey claimed my account was never charged. A couple days later I noticed my account was indeed charged! I called back and spoke w/Julia, she gave me the same response as the first rep. Disatisfied in not getting any true results as my account was missing $4.95 on top of the $88.55 I called back yet again in hopes another rep would better help me. I spoke w/Karl who later in the conversation changed his name saying he was Tommy. He found my info & confirmed the charges. I demanded a credit to my acct for the $88.55 as I definately did not authorize such charge he said "charge is non-refundable". I demanded for a sup he said "they don't come to the phone". I wanted a sup's name he said "I can't give that info out". After telling him this is a BULLSHIT scam they were involved in I threatened to report their ASSES to Consumer Affairs and the Better Business Bureau, he hung up. =======I WANT MY F****N $$$MONEY$$$ BACK!!!=======
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disgruntled
January 18, 2009
unauthorized billing
I had the exact same complaint as I just read when I opened the site. I recieved a trial bottle which I havent even tried yet supposedly for $4.95 I was charged $88.55 against my account. I would recommend no one do any business with this company. I never authorized that great a charge.
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gklempay
January 16, 2009
auto deduction from account
I only wanted to try it, received it on Sat. Jan.10th 2009, looked at bank account only to see $88.95 deducted from my ckg account...I called the 800 no. on the internet website
and cancelled any further monthly auto send. Did get a confirmation no.
Said on small print...they can charge for the 30 day supply, but you do have a right to cancel after first month supply. I told customer service...I haven't tried it yet...I have only had it 6 days, he said they allow for 10 days...from the day you ordered it.
I feel this is a scam company. and Attorney General should be contacted to stop these scam practices.
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Diana M Bentley
December 27, 2008
Only wanted to try not buy 88.59 worth
I did not authorize auto payment for this product (xanithin3). I will not pay that amount. I was not asked by e-mail if I wanted to reorder. I don't know if it really works or not.
Please refund my money!!
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carol ethier
December 5, 2008
unauthorizedbilling
I was charged $88.55 for a bottle of xanithin3 which I did not authorize after receiving my trial bottle for $4.95. I don't want anymore because the capsules do not agree with me and I want my $88.55 returned to me and I'll have nothing more to do with this company that I thought was legit!
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