I was looking under Rosetta Stone on the internet to price language learning software, noticed another site claiming to be authorized sellers of Rosetta Stone, they showed a considerable price difference to my advantage, looked good, accepted PayPal, thought that I was getting a good deal.I made my purchase from "Authentic Your Good Item" I rec. an order number was given a windows live address ([email protected]) to speak to "Jack" the store owner should I have any questions, well I found out he doesnt reply back at all. When PayPay gave me the payment details I saw another email address where the payment had been sent to - China - that was [email protected], also found out that he or they dont answer either. Coming back to my order that I purchased, I was able to download one of the levels of the Latin-American language that I actually rec. a couple of days ago, looked like the real thing to me, boxed like the official Rosetta Stone site, was able to make copies of the guide for myself, also started level one until I was informed that I had to enter my activation code to open more parts of levels, couldn't find the activation code of course, then thought had I been "HAD", couldnt get help from the email addresses I had so decided to call Rosetta Stone directly, asked them where I would find an activation code with my purchase even though I hadnt bought from them( it actually comes in the box purchased on an index card with a bar code as well), I was asked a few questions, one of which was a number on the application disc, I didnt have one! Of course they advised me that Authentic Your Good Item was infact not a registered dealer for Rosetta Stone and that I had been had. I have kept the packing slip that came from the shipper "Xingren Co. ltd." with a name of "Meiliantong", address as Huyigonglu 2623 2-104 Shanghai, China. I contacted PayPal and have completed a dispute resolution process, I shall see where that takes me, I will not return anything without first getting my money back, I doubt that will happen. Please be aware, I was not aware enough, just wanted to find a product for less, should have bought from Rosetta Stone direct. This is the first time this has happened to me, I cant believe I didnt see it, I hope this does not happen to anyone else, stay away from these companies. I shall purchase my learning software from Rosetta Stone directly.