Name/Firm/Company: XM Brands aka XM Labs
Subject/Category: Internet Transactions
City: :Hollywood
State: FL
ZipCode: 33020

Questions/Comments:
XM offered a sample with s/h 4.95. 10 days later they drafted 139.97 from
my account causing NSF. This was an unauthorized transaction. They refuse
to refund even though I returned the product unopened and tracked via UPS
confirmation of receipt and acceptance. FIled comp-laint with BBB; They
refused to respond. Adv. does not say additional drafts. Adv under XM Labs
and product under XM Brands. I ordered the trial from a pop up. there are
several registered complaints on them. They need to be shut down.
Operators are extremely rude when you call. I received the product 3 weeks
after the draft and returned it.