Like everyone else I can also report that their "Customer service" is non existent. Their English skills are virtually non existent and nothing ever gets resolved. Their bills are always wrong. They extended me for 3 years without my approval.
I have two radios but they bill me separately. Spending hours on the phone gets you NO WHERE.

If you are considering purchasing XM, don't believe the no commercials bs. Also they have obnoxious dj's yakking endlessly between music on a lot of their channels.

I hope this outfit gets completely new management because it could be a great product, but it certainly is not now with the sleaze bags that are now in charge.