Xmradio.com

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Category: Services

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United States

Xmradio.com Reviews

Big E May 5, 2010
Rip off
My service was ending with XM radio service, I originally bought and paid for 3 years of service and was not going to keep the service any longer. I received a renewal form to extend the Xm service, so I wrote on the form and said cancel my account in bold lettering. I also called to cancel the service after receiving another notice. Two months later they are calling my cell phone to get me to extend my service. They flood my phone with calls asking me to extend my service. I finally listen to the whole message and call the number they had on a recording. Then after telling them I am not interested in there service they then tell me that I owe $7.00 for a month of service. I explain I have canceled the service and they say they have no record after telling them again and hanging up on them they continue to call and are now saying I owe $14.00. Now the service is no longer on the car radio and still charging me for the service.

I suggest very strongly that anyone interested in service with XM or Sirus to run. Hang up on them and dont give them any information you will be sorry!
October 27, 2009
Unfair collections charge
How do I effectively fight an unfair collections claim? I have tried numerous times to cancel XM Radio. I have been using their service since 2005. I always renewed my yearly contract. I kept a credit card on file. In 2006 I bought 3 additional radios for family. In 2008 I choose to only renew my radio and cancelled the others. I requested that xm only charge renewal for the original radio. They charged me for all of them. I could not remove my credit card from the account when I went to my profile. I cancelled that card and called them and told them I would not renew for 2009. They were going to cancel my service on the spot. I told them I deserved the rest of my contracted service and they could cancel me at the end of my term. they said they could not do that but they could give me 3 months free. I said OK. At the end of that period I received a bill. I called and told them that was a free period since they over charged my credit card. They continued my "free period". I removed my radio and ignored their letters since they always had the same response. I kept getting bills for approximately $25 and requests for my credit card. They told me they were inactivating my account. Then they sent me 2 letters. One asking me to give a credit card the other telling me they were sending me to collections. I called again and asked them how could they send me to collections for 93.91 when I never renewed. They said when I renewed for 1 year there was some fine print that claimed I would pay a deactivation fee if I didn't remain a client for 2 years. Never mind I was a client since 2005. I told them there was no why I would pay that bill. I realize that is a small amount to ruin my credit rating over. I think they count on that. I feel I am being shaken down. I have unfortunately thrown away all the letters i received. I couldn't imagine they were going to do this. I thought they were just bugging me to resubscribe.

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