No other personal information available about me, except that I'm an extremely disatisfied customer who just became an ex-customer. Just like these people will not survive as a business, I'm willing to bet. Too bad because they have some real good people there. Otherwise they have an employee problem as well as a managment disability.
I've gone to the store over 5 times. I've purchased a few things so have witnessed lying to customers about what to buy and what they need and then watched them get overcharged. I just wrote it off to inexperienced techs and lack of knowledge.
Today was my last visit. The guy at the counter was this loud mouthed smart ass who heard my request and then went into the back and said some rude things about me, he seemed to make sure that I heard it. Of course, he didn't have the cajones to come back out front until I left, even though he was manning the counter. Typical of the type. So he sent another person out who looked me in the eye and lied to me straight faced. I'm a tech with over 25 years professional experience, with degrees and certifications but mainly with the know how. I frequent small computer stores sometimes because they are convenient if I have a rush job to do for a friend and it's close enough.
All in all, taking the good with the bad, I'll never go back.