I had ordered there product on 10/9/09 I wanted the cooker and be charged in
2 payments of $19.99. When I received confirmation of my order via email I
was hit with numerous other charges. Monthly pan charge, monthly news letter
charge, monthly recipe charge. I called them in less then 4hrs after
receiving this email as they did not open till 8am EST telling them to
cancelled the whole order. I in no way authorized any of these charges. I
have emails showing these cancellations. I've received a charge in my
account on 10/14/09 for $6.95 which was I was told by the company as this
was a cancellation fee my bank reversed those charges again as I was not
told of these hidden charges. Today 10/15/09 I see on my account a charge of
$51.80 and my bank states unable to block that charge if the company is
stating that they already shipped it. I called the company again stating
this was to be cancelled. The women I spoke to said yes I cancelled it but
again it was to late to stop the shipping of the product. I cancelled on
10/09 4 hours after I placed the order they state this has just been shipped
out today 10/15. I stated why am I being charged $51.80 she stated that
since I wanted to cancel the order it was converted over to a one time
payment. Again without my authorization. This started out to be a charge for
$26.98 and so far taken out of my account has been $6.95 and $51.80. I have
medical issues and my daughter is also disabled I was wanting something that
will help us to cut the cost of cooking for the 2 of us as we are both on a
fixed income. Also with my medical issues it was a chance to eat healthier.
I can't understand how they can get away with this and that no one has
brought this to the publics attention