This is a scam! We called to order 5 of these. Couldn't talk to a human. We immediately were asked to give our credit card number. Then had to contiously key in NO for different "upgrades" that we did not want. Finally we were so scared that we were going to get charged for these upgrades anyway, and we couldn't get talk to a human, I told my husband to just hang up. Then we immediately called our credit card company and told them the story and they immediately canceled our credit card number and issued us a new credit card. Our new credit card and new number came a week later. We were so grateful that we didn't have to go through some of the hassles that I have read about here. Merry Christmas to all. Cyn