Xsorbit Reviews
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Kathi McCcaw
February 6, 2009
No Service - Company not responding
My paid message board has also been down since mid-January. Xsorbit does not respond to either e-mails or phone calls. The domain name is now being listed on GoDaddy as having "expired 1/23/09 and pending renewal or deletion".
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Rainbowrising
January 27, 2009
Internet Board Down/No Contact Available
I listed my site as the board that will not work. Their main site is up but their phone is not accepting new messages. Mailbox Full.
I am trying to run an ongoing ( PAID ) website for US Veterans. Over 3 years of work has gone into this board, both by myself and others.
Do not use xsorbit even if it's still possible, because this type of lapse of service and unreliability is pointless. Why waste your time.
Use at your own peril.
Tom Trefts
Unified Veterans Coalition
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August 14, 2008
Bad service
I registered with this company last year. Half way through the year the board stopped working. I try to get a hold of them and got the machine and my emails went into oblivion ! Then I thought I'll wait til year end when they send me the renewal letter then I'll cancel it but NO, they renew my account and automatically charge to my PayPal ! (I didn't know they can do that and for a "company", shouldn't they send me an email to ask me about it ? At least since my board hasn't work since June !!!) I call and send an email to them the day they renewed my account and got no reply (of course they won't reply - I'm trying to cancel my account !). I continue to call 3 days in a row after the renewal date and got the machine. I finally got hold of a lady named Valerie who sent me an email that sums up "we don't do refund" and didn't bother to consider the fact that I've been trying cancel my account SINCE the date of my anniversary AND that my board is still not working (Firefox returned a message that board can't be found!). If I'm paying for it, at least get my board working. I'm really unhappy with this company. Don't register with them. Take your business to "real" company!
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July 14, 2008
Unauthorized charge
My xsorbit message board quit working in February 2008. I tried to contact them via "live chat" and it gets a PAGE NOT FOUND (404) error. I left messages on their answering machine, I sent numerous emails; I got no response from them to any of these attempts to contact them.
Today, I finally went to my bank (was being charged via check/debit card) and place a STOP PAYMENT against future charges from XSORBIT.
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December 6, 2007
Xsorbit provides bad service
I registered with this company last year. Half way through the year the board stopped working. I try to get a hold of them and got the machine and my emails went into oblivion ! Then I thought I'll wait till year end when they send me the renewal letter then I'll cancel it but NO, they renew my account and automatically charge to my PayPal ! (I didn't know they can do that and for a "company", shouldn't they send me an email to ask me about it ? At least since my board hasn't work since June !!!) I call and send an email to them the day they renewed my account and got no reply (of course they won't reply - I'm trying to cancel my account !). I continue to call 3 days in a row after the renewal date and got the machine. I finally got hold of a lady named Valerie who sent me an email that sums up "we don't do refund" and didn't bother to consider the fact that I've been trying cancel my account SINCE the date of my anniversary AND that my board is still not working (Firefox returned a message that board can't be found!). If I'm paying for it, at least get my board working. I'm really unhappy with this company. Don't register with them. Take your business to "real" company!
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