I was a long time member of this for many years and have seen the name change a few times... I heard of comments when it were the other names and start seeing what ppl were complaining about...Along with the other crazy charges they trough in and have raise through the years, the banking service has went SOUR. I haven't had problems with the tellers, it more the service (policies) that I found out that other banks don't have that has push me over the edge with WellsfargoWachovia. Many don't make since to have in place and how they explain it is that this is how they operate. Well putting a check in another person's checking account has to done before 2;00, OK, but you can't put it in cash unless that person is present. Mind you, they put the hold on the amount out of your account but the person has to wait the next day to get the funds. Well they did say they can only do direct cash to check if the person is present but I personally think that that if they were there it would be called cashing and not asking the bank to deposit the check in their account as a cash. I could see holding it from another bank but these are you own customers with accounts. Well I have a much better bank, one that's for PEOPLE and is allot relaxed with charges, in fact if I have to use another banks ATM for a withdrawal they refund the charges the bank throws on(Wellsfargo $3.00 and all other banks)..WOW