Faulty part (shift pedal collar) was discovered (September 18th, 2009) during routine service of a 2006 Yamaha fjr1300ae. Yamaha did not have the repair part. The motorcycle was disabled for more than two months. Yamaha customer service stated "they had never had to replace this part and were not planning to manufacture the part until December 2009". The dealer was most sympathetic and eventually located the repair part from a used parts source. As of this date Yamaha did not offer any reasonable remedy to me for this problem other than to just wait until the part could be manufactured. The lack of timely response from Yamaha is completely irresponsible and indicates their inability to properly support their products and their customers. This is completely inexcusable considering their claim that the FJR is one of the most reliable sport touring motorcycles in the world, and their hefty last price of $15, 000 for this vehicle. Yamaha further demonstrates their lack of regard for their customers by not providing customers with a way of forwarding written complaints to their corporate headquarters. As a mature rider with over 30 years of riding experience, I cannot recommend Yamaha as an option for any serious motorcycle enthusiast. This experience has resulted in my complete lack of confidence in this motorcycle and Yamaha Motors. Rick Miller 770-639-9072