My fourwheelers were paid in full in 09 and they have sent a report to credit agency. Now I gave negative credit do to this What am I to do.

I HAVE BUY A YAMAHA FAZER FROM YOUR DOMBIVALI (THANE) DELER AIMS
YAMAHA ON 09 DECEMBER 2010 BUT FROM THAT DATE I AM SUFFERING FROM
BATTERY PROBLEM IN YAMAHA FAZER U HAVE GIVEN MINDA COMPANY BATTERY DUE
TO THIS I HAD DONE A COMPLAINT THAT MY BATTERY IS NOT WORKING BUT HE
GIVES NO RESPONCE & NEGLECTING ME MANY TIMES SO I HAVE REGISTERED A
COMPLAINT IN MINDA MAIN OFFICE IN DELHI ALSO MY COMPLAINT NO. IS
CM201102070026 THERE ALSO SAME MATTER NO RESPONSE THEN PLZ TELL ME
WHERE I SHOULD GO BECAUSE WHILE PURCHASING BIKE I HAVE TRUST ON YAMAHA
BUT NOW I THINK I HAD DONE A MISTAKE BECAUSE I HAVE NOT GETTING PROPER
SERVICE FROM YAMAHA & PLZ DONT GIVE MINDA BATTERY IN YAMAHA BIKE .
PLZZZZZ GIVE ME REPLY AS SOON AS POSSIBLE

NIKHIL
MB NO - 9867807480

hello sir/madam, ...
1- Customer Name= Ashish Saxena
2- Address = 249 Veersaverker Nagar Behind Fruit Mandi Delapeer Bareilly
3- Date Of Sale = !6th of Dec 2008
4-Detail Of Services:
a) Date- 21-1-2009
b) Date- 15-2-2009
c) Date- 23-4-2009
d) Date- 17-7-2009
e) Date- 20-9-2009
f) Date- 20-12-2009
g) Date- 29-4-2010
h) Date- 03-08-2010
i) Date- 27-11-2010
Note: My Vehicle Problem, Whose Registration number is UP25AB/9252..., Engine Number is 5YYH006754..., Purchase Date 16-12-2008..., From service date...20-12-2009 to 27-11-2010... I am contonuasly complaining about my bike that its Engine is giving various types of noises due to which Average, Pick up Problem also arises.
Earlier i have complaint to AMBA Motors but not get proper response, Now i am complaining to company to get proper response as soon as possible...Thank u
Mobile no. ( +91-9319191910, 9319191909

Below is the chain mail Fwd across myself the backend office and authorised yamaha dealar named Bangalore wheels

Non Availability of spares/Pathetic after service from yamaha authorised dealer's.Friday, 24 September, 2010 3:39 AMFrom: "sachin sachin" <[email protected]>View contact detailsTo: "Back Office" <[email protected]>Cc: [email protected], "Chanderpal/IT/SJP/YMI" <Chanderpal/IT/SJP/[email protected]>, "Amit_Kumar/IT/SJP/YMI" <Amit_Kumar/IT/SJP/[email protected]>

Hi All

As promised by the the below given mail i was suppose to get a response with in 48 Hrs now where is the response neither i got a mail nor a message neither a call. i Don't understand what the hell is happening in the background and the Bangalore wheels tech informed me finally that the Bore piston and rings needs to be replaced and for this diagnosis he took close to 23 days to come to that conclusion. And i don't understand which freaking moron trained these technician's to and who certified them be a trained Yamaha mechanic and i don't think they even know to service a Yamaha Crux forget about R15 it's too far. and imagine the engine is screwed up with in just 22000 Kms and god help me in the future with the bike and the expenses.

You freaking moron's if you are in capable of servicing the bike with in committed bike let me know where is the right garage and who is the right mechanic who can get my bike fixed.

If i don't get a proper response this time am going to file a case in the consumer court regarding non availability of spares, pathetic after sales service, Replacing spares from the vehicle without informing the customer, and not adhering to delivery with in the committed time.

Regards
Sachin


sachin


--- On Tue, 21/9/10, Back Office <[email protected]> wrote:


From: Back Office <[email protected]>
Subject: Fw: Non Availability of spares/Pathetic after service from yamaha authorised dealer's.
To: [email protected]
Cc: [email protected], "Chanderpal/IT/SJP/YMI" <Chanderpal/IT/SJP/[email protected]>, "Amit_Kumar/IT/SJP/YMI" <Amit_Kumar/IT/SJP/[email protected]>
Date: Tuesday, 21 September, 2010, 10:31 AM


Dear Sachin San

We apologise for the inconvenience caused. We would like to inform you that complaint has been forwarded to concern department and you will get a proper response with in 48.00 Hrs.

If you have any further queries, please feel free to contact us.

Thanks & Regards
Back Office Operations
Toll Free : 1800-420-1600

----- Forwarded by AO Delhi/AO/YMI on 09/21/2010 10:12 AM -----
sachin sachin <[email protected]>
09/20/2010 05:25 AM To [email protected]
cc
Subject Fw: Non Availability of spares/Pathetic after service from yamaha authorised dealer's.


Is there some one on this e-mail address who can help get my vehice fixed.
sachin


--- On Mon, 20/9/10, sachin sachin <[email protected]> wrote:

From: sachin sachin <[email protected]>
Subject: Non Availability of spares/Pathetic after service from yamaha authorised dealer's.
To: [email protected], [email protected], [email protected], [email protected]
Date: Monday, 20 September, 2010, 3:42 AM


HI All

This is with reference to the job card Number 10085 finally got the delivery of the motorcycle on 14-Sep to have more additional problems in the vehicle in spite of giving 15 Day's of time for the vehicle to get serviced and spending 5408/- precisely, the bike has still got the same problem where in the noise from the head is more annoying then before. Mr.Andrewson had personally inspected the bike informed me to ride it for a week or at least for another 500-600Kms and get the bike again the Valves checked once again.

The reason me sending the mail again is to keep you informed my vehicle seam's to be out of warranty and again after spending so much time and money the issue still persists and in fact worst than before. And am really not comfortable riding the bike with so much of noise from the engine. What if in the coming day's if the vehicle breaks down in the remote places who is going to be held responsible for all the expenses and the inconvenience of getting the vehicle back to the service station. Since the same incident happen on the same day when i got the bike on 14-Sep i had a break down and literally had to tow the bike for close to 10Km's to reach home and back to garage the following day.

I understand the vehicle is out of warranty, Am not asking for any charity from you people since I've spent so much of time, energy and money on this vehicle, noise is worst than before what i had when i gave the vehicle for servicing on 01-Sep.

The mileage and the overall performance of the bike is worst and in fact pathetic compared to the performance of the bike before the service which is not acceptable.

And i believe i have all the Rights to question why should i go through all this inconvenience when it's being serviced from the trained Yamaha technician's?

2.why is the noise from the engine worst than before?

3.when do you want me to get the vehicle back to get this fixed since I've covered 200Km's(10-20Km's Towing) from the time i got the bike delivered after service?

3.how many more day's do you need to get the bike fixed so that i can think for an alternative for the daily commute?

4.are you Confident that this time you are going to get this fixed with out the same problem in the near future?

5.How much it's going to cost more?

I expect a reply on this ASAP so that i can act accordingly so that this problem is fixed as quick as possible.

Job Card number:1008500
Invoice number:40560
Ka01El4292
Invoice number :WS2831(Perfect motor's)
Manual Bill :22932 / 3624 (Bangalore wheels)
Name:sachin


Finally i wanted to know if you all trained technician's for Yamaha cannot fix it do i have an alternate option to get his fixed else where please do let me know.

Regards
sacheendranath


sachin


--- On Sat, 11/9/10, Prabhu T M <[email protected]> wrote:

From: Prabhu T M <[email protected]>
Subject: Re: Non Availability of spares.
To: [email protected]
Cc: [email protected], [email protected], [email protected], [email protected], [email protected]
Date: Saturday, 11 September, 2010, 1:30 PM

Dear Mr. Sachindranath.
We regret the inconvenience caused. due to some production issues with India Yamaha Motor pvt. ltd., we are not getting our supplies on time. now we have arranged to get those parts and fix your motorcycle. we request you to contact Mr. Mahesh (ph:9845631109) to collect your motorcycle on monday.

regards,

Prabhu T M

Bangalore Wheels


On Sat, 11 Sep 2010 06:09:02 +0530 wrote
>


Hi All

This mail is to bring to your notice that my Vehicle Yamaha R15 is in Bangalore wheels garage from 01-sep-10 and till date it's still in the garage.

it happend like went to the garage on 01-sep because of strange noise from the head from past 3-4 day's our good known trained technician informed that we are not sure about the issue until unless we open it and should have a through check.

later on after 2 day's after calling the service supervisor repeatedly informed me that the rack arm and the oil seal in side the head needs to be replaced and asked for 7-8 day's of time to get the spares from the manafacturer.and the approx bill for should be around 4000/- i readily agreed and informed them to carry on with the service.

And after almost no response from showroom tried reaching them they informed me that the spares has already arrived and the rack arm pin is missing and again i need to wait for an other 1 week.

i believe this the spares for yamaha R15 which is still in production and the spares are not available and for the bike to get fixed i need to wait for close to 15 Day's even though i readily agreed to pay for the service.

Do you think this is justified if yes give me a valid reason why should i wait for 15 day's for damn bike to get fixed.

FYI

this is not the first mail am forwarding across, this the 3rd or the 4th mail regarding NON-AVAILABILITY OF SPARES.

earlier tyres were not available the alloys were not available my life has become miserable from past 2 year's since i got this bike

And Mr.Prabu i believe i've sent a mail earlier as well what exactly have you done for the betterment of your after sales service.

And for your kind info if the authorised yamaha dealer's cannot service the available bike
in bangalore they can look out for a better bussiness so that in turn i can sell my bike look for a better vehice for my daily commute.

and Prabhu again would like to have some response from your end as well regarding this since the bike lying in your garage from past 11 day's.

Job card number :10085
Reg number:KA04EL4292
Recieving Date :01-Sep-2010
delivery Date:02-sep-10
D.Sacheendranath


it is 11-Sep i still do not have my vehicle. and how do you think you can justify this.

Regards
D.Sacheendranath

YAMAHA Motor - Bike service complaint against Perfect Riders, Bangalore 26/11/2009

Vehicle No- KA 01 EN 1231.
Owner Name- debashis Mondal.
Ph- 09342247207 / 9036018775.

Service Center Details:-
Name - Perfect Riders.
Service Chalan No- 3684.
Invoice No -WS 2630.
1st Servising.

To The Authority,

This is a complaint against "Yamaha Authorized Service Center"
The purchase date of my Bike "Yamaha Fazer" was 24/10/2009.
I completed 1month time with 1000kms run & gave the bike to the service center for 1st servicing on 26/11/2009. In the evening, after submitting the bill amount, I found my bike was standing in side carelessly without any improvement not even cleaning was done. That was my first experience with "Yamaha" family. as a proof i got evidences on undone work written back side by the service people with signature and date. I need a strong answer from the "Yamaha India" company for that unsatisfactory work and I demand compensation for wasting my precious time & money. If i do not get proper response from the concern, I will be bound to knock The respectable Indian Constitution. The brief details of my bike & service issues are given below.

Vehicle No- KA 01 EN 1231.
Owner Name- debashis Mondal.
Ph- 09342247207 / 9036018775.

Service Center Details:-
Name - Perfect Riders.
Service Chalan No- 3684.
Invoice No -WS 2630.
1st Servising.

Dealer's Address:-

#26, 1st 'A' J.C Road Cross. Bangalore-560002.
Ph- 22228797.