Dealer not giving the bike

Respected sir,
i'm shinoj.t.chandran, i had booked a red yamaha SZX on 23-11-2010
from PSN Agencies PVT.LTD, cochin.The dealer told me that he will give my bike within 10 days.After 10 days i contacted to them, they told me waiting for some days.ok, then i have no 'problem'.they contact me on '12-12-2010' and told me issue your bike by the next day, i visited show room by the next day(13/12/2010) and saw bike, the dealer told me that we have some registration problems today, so we issue your bike on next day. The next day, i did not get bike, they sell that bike to another person . i meet the sales manager and general manager, they told me waiting for another 10 more days or we refunded your amount.this is bad commitement to customer and I am disappointed as a first time buyer. i hope this complaint will not go on deaf ears.I am waiting for a positive reply..Thank you.


my booking number for szx is CR1457
contact number:9846949293
attached my booking recipt with this mail.