1. I Made a small purchase from them Nov 4th:

[email protected] to me: Thank you for placing your order with the Yardiac.com-- we will process your order shortly. Here is the basic information about your order:

Qty Item Name Each Price

2 SPRING Outback Chair Spring 14.95 29.90 ---------- Sub-Total: 29.90 Discount: -4.48 Shipping: 8.95 Tax: 0.00 ---------- Total: 34.37 You'll get more mail as your order quickly makes its way though our system.

2.
Quickly?? On 11/14, I send them an email---hey, where's the order? The response: At this time, Yardiac is having a problem with our server. As a result, we cannot view open orders, place new orders, or access items in our store. We hope to have the problem resolved in a few hours, but in the event that it is not, we will be up and running and able to answer your questions on Monday November 16. Please accept our most sincere apologies. We appreciate your patience.

This is an automated response, so please do not reply to it.

Sincerely,

The Yardiac Email Response Team 866-927-3422 866-927-3422 http://www.yardiac.com

3 . I reply that they'd better produce some info on the order. On 11/20 I get a response:

I believe that I just sent a tracking number your way. I don't understand why you would post a negative comment on Yardiac. Your order should deliver shortly, if it has not already. I am sorry if we have created any problem for you. Also, thank you for the spelling correction. I hate that we missed that.

Sincerely,

Leah Drake

4. That's actually a DEAD tracking link: here's the tracking information 5 days later (11/25/09)(pkg still not sent):

Tracking Detail

* Help

Billing information has been sent to UPS. Check site later for updated shipment status or contact shipper for more details. Tracking Information

Tracking Number: 1ZWR98210353740409
Status: Billing Information Received UPS has received the electronic transmission of shipment detail from the shipper. Once UPS has possession of this shipment, the tracking status will be updated.

What should I do?
No action is required at this time. This is the most up-to-date information about the status of your shipment. Check for shipment progress updates periodically. If you don't see your shipment status change, you may choose to contact the sender to confirm that the shipment has been given to UPS.
Billing Information Received

Shipped To: BALTIMORE, MD, US Shipped/Billed On: 11/19/2009 Type: Package Service: GROUND Weight: 5.00 Lbs

6. So, I ordered from Yardiac on 11/04/09, it's now 11/25/09, the package has NEVER been sent. This could be your experience if you order from Yardiac.com.

Don't buy from yardiac . They sent me defective merchandise, then when I complained they had it shipped back to them. They then claimed there was nothing wrong with it and took over $400 off of my refund for shipping charges.