Sales rep bait and switched from basic listing which I asked for to their 'Silver" Business Builder Package. All I wanted was the basic listing under the correct heading and now is costing me $639.00 plus $42 for monthly billing charges.
The Company says there is nothing I can do because I signed the contract. Last time I advertise with YellowBook EVER.
It is criminal what they are doing and there should be a Class Action Lawsuit against them.

I received my yellow book yesterday and was appalled by the skimpiness of the book. You almost need a magnifying glass to read anything in it. The book is about 1/3 the size of last years, probably a little bit larger than a childs coloring book. There were about 20 coupons in the book last year, now there are about six coupons. I guess they're really cutting corners with the economy and everything. I guess this is what you get when you elect the socialist Obama into the White House, not only does the economy fail, but consumers have to settle for less than what is expected. I am calling the yellow pages main number to voice my complaint! This is ridiculous!

I guess you can refer to the 2009-2010 yellow book a "depression era" telephone book. It belongs in a museum; it's for the birds.

During our the sales presentation the two sales reps told us that our ad on Yellowbook.com would appear at the top of their search for each city in California. We asked multiple times if this is what we were getting and they assured us that is what we were purchasing. When our ad finally came out we were not on the top but over to the far right. They even admitted to us on the phone that they were wrong in saying we would be on the top.

Also during our presentation we were told that what were were purchasing would be for 4 months and if we were not satisfied at the end of the 4 months we could cancel. We have not received any business (zero) from our ad and I tried to contact them to cancel and now they say it is a 12 month contract. I have tried contacting them to no avail and have left a message with who I think is the senior manager and have not received a call.

During out sales presentation we were told we would be contacted to view our ad before it was posted, but never were. I only happened to notice when I got curious one day and went searching. We were never contacted to preview our ad or to accept it. The phone number was incorrect.

As you can see there is a pattern with their sales presentation, tell you what you want to hear then say they were mistaken after you have discovered what they promised was not true. I strongly recommend you avoid using Yellowbook.com to advertise your business as they have not been truthful in anything they have said.

During our the sales presentation the two sales reps told us that our ad on Yellowbook.com would appear at the top of their search for each city in California. We asked multiple times if this is what we were getting and they assured us that is what we were purchasing. When our ad finally came out we were not on the top but over to the far right. They even admitted to us on the phone that they were wrong in saying we would be on the top.

Also during our presentation we were told that what were were purchasing would be for 4 months and if we were not satisfied at the end of the 4 months we could cancel. We have not received any business (zero) from our ad and I tried to contact them to cancel and now they say it is a 12 month contract. I have tried contacting them to no avail and have left a message with who I think is the senior manager and have not received a call.

During out sales presentation we were told we would be contacted to view our ad before it was posted, but never were. I only happened to notice when I got curious one day and went searching. We were never contacted to preview our ad or to accept it. The phone number was incorrect.

As you can see there is a pattern with their sales presentation, tell you what you want to hear then say they were mistaken after you have discovered what they promised was not true. I strongly recommend you avoid using Yellowbook.com to advertise your business as they have not been truthful in anything they have said.