I own a beauty salon in Southampton NY. I had nothing bu positive reviews. As soon as one bad review came up, Yelp filtered all the others and dropped my star rating down to one star. I am a destination, resort community business. There are transient clients that look to sights like yelp for reviews. That type on negative publicity could hurt my business severely.
To make matters worst, someone countered the bad review. That never even made it passed the filter. It was filtered AUTOMATICALLY!!! Also, when you try to read the filtered reviews, the verification letters that pop up are upside down and backwards, making it impossible to even read the filtered reviews. THIS SITE IS A COMPLETE SCAM!! THEY WANT YOUR ADVERTISING MONEY TO SHOW FILTERED, POSITIVE REVIEWS!!! DO NOT ADVERTISE WITH THEM!!!

Another Fake Consumer Review site in my opinion.

They filter out reviews and then of course for a "membership fee"...well, you probably know how the rest will turn out.

Negative ones appear to stay, positive ones get filtered out.

YELP in my opinion is just another scam. Do not put any faith in their reviews.

I am so tired of these review sites that do not allow the company that is being beat down the opportunity to explain why this customer is unhappy with services rendered. In my opinion, they are there for those individuals that are not happy unless there complaining and their family and friends are tired of hearing how they are always the VICTIM. I work for a full service moving company located in the Bay Area and am tired of the whole system of posting negative reviews from customers that do not listen or read important information sent to them via email. The worst part is they do not read the contract before signing on the dotted line. We provide all the information and it clearly states what they should expect from a moving company and what the moving company requires from them. I am a Relocation Specialist who has worked in the industry since 1997. Customers have the option to have an ON-Site estimate or an over the phone quotes. I provide my potential customers with estimates based on an Item List that either is provided to me over the phone or is submitted on-line. I address any items that have packing requirements such as electronics, glass/mirrored items, and Mattress Protection for all mattresses and box springs. I provide cost effective ways to protect these items in advance and recommend where they should consider buying any packing materials they will need, based on research done by myself. All Itra and Inter-state moves that are NOT requiring a guaranteed 2-day delivery window DOT regulated delivery requirements are provided 7 to 14 business days legally we have up to 21 business days. I address additional fees may apply if Access Conditions such as exterior stairs, elevators, or long-carries exist at the pick-up or delivery locations. I have stopped reading yelp reviews because I know first hand 85% of the customers posting negative reviews on Yelp are upset because they either thought if they do not mention items, they would only have to pay the amount quoted. I end my call the same way every time, I can make any changes to your item list, provide rates for any services you are considering, or answer any questions you may have up until 6:00 pm the last business day prior to your pick-up. If you have 5 questions a day, call me. If you have any questions during off business hours we provide 24 hour service 7 days a week. These people that complain usually book their move at the last minute, do not read all the information we provide, sign required documents without reading them thoroughly, change their delivery location after the 53' tractor trailer is in route, or simply do not ask questions when they do not fully understand.