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Salgov
October 23, 2009
Overcharged
They promised to obtain a personal loan. They took money out from my bank but have done nothing. I do not effect a loan offered by lenders within 3 months. I would like to refund the fee.
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Geej
October 23, 2009
Totally misleading
Applied to Yes Loans under the impression that they were a loan company. When on the phone to them was told that I had been accepted and was even told how much I would be repaying per month! I was therefore under the impression that I had been accepted for the loan I required. However it turns out they are merely a broker - meaning there would be no guarantee they could arrange a lone for me. Why on earth quote monthly repayments if a loan has not even been arranged?! They took their £69 'admin fee' from my account the very next day.
Not being happy I decided not to continue with the loan application when the paperwork arrived. It has been a nightmare trying to get in contact with them. Always being put on hold.
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Wigan
October 16, 2009
Steer well clear
As before we posted a claim for our £55 on this site. About a week later I was emailed to say Yes wanted to settle so I agreed. I had a few emails from an Ian for canyoutrustthem to ask if I'd received my money as they promised to settle. A week further still and we got a letter through the door but rather than getting our money the letter read that they have 6 months to pay it back but they will try to do it in three. This means they are intending to keep hold of it til January as before. Therefore not only have they lied through their backsides to us about the loans and the money but they are also prepared to lie to a consumer website to get them off their backs. STEER WELL CLEAR OF YES LOANS!!
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Prof
October 16, 2009
Totally unprofessional
We applied to Yes Loans for a sum of £1, 000 approximately two weeks prior to the incident date on the understanding that they could secure this loan by 7/11/2008. They send us the application form which we signed and sent back, the loan should have been with us two to five days after this. The 7th came and went and we only got an offer letter on the tenth. In the mean time we had been advised that should we wish to cancel we would be able to get our fifty five pound admin fee back. My husband rang up today to make sure they give us money back to be met by four hours to get through and put on hold. He had to speak to four different people and ended up talking to some complacent woman who informed him that we are not entitled to that money until january as we have signd them up to be our credit broker for three months. Indeed we probably had but nowhere does it say that they keep the money for three months. These people are totally unprofessional, they'll lie and tell you anything just to keep your money and get their commission.
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Owner
October 16, 2009
Extremely high interest
Beginning of this year my partner applied for a loan with yes loans. They took a fee of £49.95 and told him that he would get a loan up to £5, 000. They did not explain that they don't actually give you the loan instead they find you a lender that charges extremley high interest. To cut a long story short we did not get a loan or our fee back. When we tried to get intouch with yes loans they kept putting us in long waiting ques on the phone. When we asked for a manager the manager was not there.
I advise people to keep away from this misleading company.
I am now going to be fighting for my fee back and the claim value includes all the costs of the phoncalls and postage it has cost us as much as the fee.
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kelly87
October 8, 2009
money
i sent the a fee of 69 pounds and they said they would get me a loan of 1500 pounds i havent heard from them since i sent them my fee and when i phone them i can never get through i also sent them a letter asking them for a refund and still not heard from then it has been 3 month now can you help me please . thank you my name is kelly mcclymont my email adress is [email protected] |
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stuart r
October 2, 2009
money taken out of my account without permission
yes loans told me that i was refused a loan and that no money would be taken out of my account but on the 1 october they went into my bank and withdrew 69.50 from my account i think this is appauling and something should be done about these companies. i want to know how to get my money back
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KCRUBB
October 1, 2009
not runfunding money
about 8 weeks ago i was going to get a loan with yes loans for £3000 which they said i would pay small intrest amount back, all i had to do was pay a fee of £69.95 to get accepted so i sent a cheque off, after them taking a week to get back to be the only loan they could offer was double intrested i declined and asked for money back 4 weeks on .3 letters, 50 emails later im still no futher they claim they dont recieve letters (recored delivery )they put you on hold for hours to a "fake refund department" then they even now said they cant find details of me paying even though sent bankstatement .it really is a joke .I WARN ANYBODY FROM USING THEM
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MSPORT
September 30, 2009
No refund being paid
This Company IS A SCAM! i decided not to go ahead after they took £69.50 I was told to put this in writing so i did and I still have not had the money back! they have ignored my calls ignored my letters and are still passing my details to companies who insist on phoning me 12 x a day!
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h**
September 14, 2009
scam
i called to get a loan from yes loans as i had bad credit they said i could get one however they had to take £69.50 out of my bank, they cut me off before i got to the end of the phone call and took the money out my bank, i tried calling back and couldnt get through once, they kept cutting off, they are disgusting have no customer skills at all, this is a SCAM do not use this company!!
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