Do not goe anywhere near this company based in Wales. Their so called loan advisors, are not qualified to give financial advice and will con you into departing with £69.50 at a time when you can ill afford to lose anymore money. They state they can find you a loan and may even convince you that you need a payday loan to improve your credit rating, do not do it!!!. They will take your money immediately and when they can't find a loan provider for you it will take them at least 30 days for them to refund your money, less £5, a good way to earn interest and take your money for them. It is a scam that they have covered as being legal. DO NOT GO ANYWHERE NEAR THEM. Their customer service department is nothing short of just being a front and will cost you a fortune to call them. Be advised even my bank and trading standards were surprised I was conned by this bunch of 21st century Fagins.

yes loans have taken 69.50 from my bank account without my consent, i am a single mother of 3 children two with disabilities which i get no help with, i work hard for my money, i want my money back a.s.a.p and i think it should be sorted out straight away as it is theft AND would like someone from the authorities to do something about this as ive been calling them for 3 days and they just cut me off, it is absolutley disgraceful that people can do this. yours sincerely MS E O'Donnell

In December 2009 Yes Loans said I had been accepted for a loan. They said I had to pay £69 admin fee. They actually debited £89 from the account I gave them. I soon realized they had lied to me. I put in a written request for my application to be canceled and the admin fee refunded within the time allowed for refunds according to their own policies. It has been a month and there has been no response and no refund. Their staff are particularly hostile and unprofessional in their manner. What do I do?

I agree with everyone about this scandalous, outrageous company. How do they get away with operating this scam! I spent 15 minutes on the phone and within minutes was accepted for a £5000 loan. I was quite astounded that no checks were made etc. AND THEN he said do you have a debit card and I didn't understand. He WANTED an administration of £59.50 for their services. I told him no way was I paying a fee and to send the paperwork through the post, he then transferred me to a PPI insurance guy who was giggling and spluttering/coughing his way through the phone conversation talking about the weather and basically, small talk. I was very abrupt with him and told him I didn't want medical insurance and he said Madam we are here to help you. He then questioned me as to why I didn't want dental help. I told him I was a single parent and had exemption from things like that and he then started getting really personal!!! Unbelievable. I hung up on him. His and the other idiot's attitude was disgusting and unprofessional. What A RIP OFF. Please I urge people NOT TO USE THESE PEOPLE. I am so glad I read all these reviews after I'd hung up. Luckily I've quite a good head on my shoulders and am wary of this but THERE IS NO MENTION OF AN ADMIN FEE ON THEIR WEB SITE. I worry for the people who aren't so intelligent getting ripped off over scams like this. OH and not only this but just 2 minutes ago I checked my phone charge usage on my phone and the whole call cost me £10. I am absolutely furious! HOW CAN WE STOP THIS HAPPENING? I'd appreciate any feeed back from people who want to email me. I mean aren't we in enough crap anyway otherwise we wouldn't be applying for a loan but then to be charged £10 for a phone call and be told to pay an admin fee. Thank GOD I read all these reviews.