Our October 2008 Qwest billl contained a charge of $8.43 on behalf of YOUR PRODUCT BILL, INC, processed through ILD Teleservices, Inc. ETS. I contacted the ILD customer service number of 1-800-433-4518 to inquire about this charge. The ILD representative could not, or would not, give specifics about this charge other than to say it was for an on-line service request. As I am the only member of the household to do any sort of on-line activity, I informed her that the charge was bogus as no services have been ordered on-line. She could not even provide information on YOUR PRODUCT BILL, INC. who ILD is supposedly collecting these funds for. I demanded a full refund of the amount charged, informed her that this "account" was to cancelled retroactive to the initial September 2008 date that was shown on our statement, that our information was not to be provided to any other parties, and that all of our information and records be purged from their data bases immediately.

In doing some internet research, I have discovered hundreds of complaints against ILD Teleservices and I can find absolutely no information on YOUR PRODUCT BILL, INC. Obviously, this is nothing short of outright fraud.