Yourbuybacks.com

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Yourbuybacks.com Reviews

htheaded March 17, 2011
Unfair employment and termination
BuyBacks Entertainment I was terminated from Jimick Products, Inc. BuyBacks Entertainment after working with them, at the Dayton/Miamisburg branch, for 6 months--reason for termination, Unsatisfactory Work Performance. When I started at Buybacks I quickly became the main closer of the store for over 5 months. I counted the money, ran the reports, merchandised the store and made sure that everything in my job description was completely done. If business was slow that night with the help of coworkers we would prepare the online amazon orders that were suppose to be done by my manager in the mornings. These online orders we completed to the fullest from printing off the order to packaging for shipment the next day. Within the previous month, before being terminated from BuyBacks Entertainment, I was given a 10 cent raise for doing my job very well stated by my manager. There were no written reports or verbal reports on my performance, except for a peer evaluation and a PRIVATE evaluation from the manager. Nothing was discussed about my performance during that evaluation period. I could count on one hand the amount of times I was late to work, many times dealing with weather conditions. I also only called off work if I was ill, providing the manager with doctor's waiver. For my termination, my manager personally came up to the store to apologize to me and thanked me for all of my hard work but it was out of his hands. The "Unsatisfactory Work Performance" reason for termination doesn't follow based upon my work performance, since there are no write-ups due to work performance or attendance, my raise just a few short weeks before my termination, the manager giving me his personal regards during my termination. Other issues with Buybacks (Dayton/Miamisburg Area) are included below: :::Many times corporate allowed employee shortages or store hour shortages (scheduling hours for the employees), knowing that the manager would be a push-over and take on well over 60 hrs. per week at the store. :::Since my employment with BuyBacks Entertainment there has not been a woman hired or considered for employment and also to my knowledge there has not been a woman hired since my termination. :::We, the employes, would continually be threatened that we would loose our jobs, if we didn't work faster and/or do what they wanted us to do exactly to the "T". :::Steve Anderson, upon finding out that a supposed customer was really an employees family member, his deamenor completely changed and was no longer the friendly business man.
ohplease76 March 16, 2011
Shady practices
If you are thinking of working for them, I used to work at BuyBacks Entertainment, so I can say from personal experience, don't shop here, unless you're buying a new game. and even then be careful. Here's why: You get virtually nothing when trading in games, you can get a lot more selling online. Even if you do trade in to BuyBacks Entertainment, you can only get store credit, which can only be used at their stores. If you want cash, you have to accept 20% less. Most used products don't work too well. Only systems are tested, and even then, only to make sure that they turn on and the controller works. Used games are frequently scratched and unusable. Used accessories aren't tested or cleaned. If you buy a new game, make sure it is factory sealed. Every time BuyBacks Entertainment receives new copies of a game that they were previously out of stock on, they open one up and stick the disc in a paper sleeve and squeeze it in a drawer with no other protection. Employees are allowed to take that "new" copy home and play it themselves. When it is brought back, it is still sold as new, even though it is obviously used. Employees are rude and discourteous (I know I was), and will try to get you to spend money on stuff you don't need. Used systems are terrible. From personal shopping experience, I bought a used Xbox from them several years ago before I worked for them. The Xbox was packaged with the wrong wires, a wireless controller with no receiver (original Xbox, not Xbox 360), and the system itself had dead bugs caught in it. If you are thinking of working for them, don't. Employees are treated badly by corporate. The pay is pretty bad, too. I had about two years of retail experience at a manager level before working for them and didn't get paid anymore than at my previous job, despite my request to. I was also hired at the end of October, was told it was a part-time job and would still be employed after the holidays, and got laid off after new years.
Overall it's a pretty bad working and shopping experience and I urge anyone reading this to buy and/or work anywhere else.

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