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La'nell
January 31, 2010
fraud
On 12/30/09 yourcustomerserviceonline.com took $99.00 dollars out of my checking account with my premission, I called my bank and got the phone number and called them and they said that I signed up for this Platinum debit card, well I get disability and SSI once a month, and can hardly pay my bills with it, why would I tell anyone to take ANY money out of my account, I DID NOT order any card or anything else from them and told them to put my money back into my account, the lady on the phone that they can't put it back because they don't have the system to do this, well they created a check to take it out so I beleive that they can put it back. The lady told me that they would send me a paper check when they have proof that the money was received and that was a month ago and she told me that it wouldn't take but at most 15 days, then another lady called me and told me that it would no more then 30 days, the point that I'm trying to make is that I havn't got any check and the phone calls have stopped coming in, I don't nkow what to do, I can't change my account info until m account is out of the negative. This same company took $99.00 dollars out of my account in Nov. of 2009 and when I called to ask them about it they told me that they would put my money back into my account and they did, the same way that they took it out, they put it back so now what's the problem, why can't they put my money back, This company has a link to a lot of differant websites and that's how they get your account info. I believe thay when you order something online and click to submit your banking account info, it also clicks something on their website and there you have it, someone has access to your info and I don't think that it is right for these company's to be able to do people like that, especially when they are like I am, with little money to began with. A lot of these company's work together with other so call legitimit company's and they sell your info to them, that's how they are able to rip so many people off. Please help me get my noney back, I need it very much...
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