Youthology Scam-- The company does not accept returns after the first 30 days on any future shipments...Beware!!! If you pass the first 30 days, and you do not cancell your future shipments, Youthology does not accept returns on any further shipments. They will not credit you anything!!!I have never heard of a company that has this type of business policy... Buyer beware, if you do not like the product you must cancell within the first 30 days, or you will be billed and shipped more product that you dont want. Very unfair to the consumer on their products..

Hi, <br />
The product is really not $40 a month, it's really $80 a box. They don't tell you this up front. I couldn't afford the monthly payment of $40 a month so I cancelled. I cancelled a month ago and I was just charged again another amount of $40. I called today and they explained that there was another charge to my account because the product charges in two parts. That is a rip off. They never informed me that they would be charging me again the next month when I cancelled their product. On top of that without even opening the box they won't accept any returns. I really hope that you can do something about this matter. Thank you for listening and adding me to your list of complains.

I ordered the product. It did not work. I followed procedures to cancel order but still received a second package. I returned the package by marking the box "return to sender". They have charged my credit card. I called and talked to a very rude employee. When asked to speak to a manager, I was put on hold for a very long time, then told I would be told the same thing the very rude employee had just told me. No credit for product I return which he said never made it back to them. I was told the Post Office destroys perishable packages. They said they could send me out another package but would not be charged. They he said I would have to pay for shipping. This is NOT a customer friendly company.

I ordered the product in Novermber 2009 and told the individual that I didn't want automatic delivery and she told me that I would have to wait until I got my 1st order and then call and cancel any subsequent orders.

After receiving the product, I called and told them to stop any future orders and I followed it up with an email stating the same.

We went on vacation for the month of December and when we return all was well until today, January 20, 2010 when I received another shipment (automatic shipment)
I immediately called and was told they had neither any record of my phone call or email!!! I told her I did not want the product and wanted to return the UNOPENED package and she said I couldn't do that. I am now in the process of handling this with my credit card company and the better business bureau.

Why can"t someone return something they didn't order??????

My mom ordered Youthology after seeing an ad on television. She tried the product and it does not work. She asked me to help her return the product. When I called, I was informed that she was outside of the return period and that another shipment was on its way, of which she would not be allowed to return for a refund. They told me she was informed when ordering the product that they do not allow refunds on products once shipped on subsequent orders regardless if the product is unopened. My mom doesn’t recall anyone explain that to her. I asked them to speak to a superior to find out if this policy could be changed on two separate occasions and was told no.
Although the company has canceled future shipments, I do believe that they are marketing to older women in a predatory manner as their target demographic are older women, such as my mother, who might not be quite savvy enough to follow all of Youthology’s “small print” in order to protect themselves in the event the product doesn’t work for them.