Youthology Research Institute
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Category: Lifestyle
Contact Information Pacoima, California, United States
Phone number: 1-866-968-8490
Youthology.com
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Youthology Research Institute Reviews
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C. Stuart Stovel
March 23, 2011
unauthorized shipping and billing
In January I ordered, received and paid (Mastercard) for some eye product. The product was not as advertised. On or about March 19, 2011 I received an un ordered box of eye product and it was charged (unauthorized) to my Mastercard. I have tried phoning the company several times but am left on "Hold".
I contacted Mastercard and they are instituting a Complaint to the company on my behalf. Mastercard states the process takes about 45 days.
C. Stuart Stovel Peterborough, Ontario, Canada
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Victor R Bracamonte
February 12, 2010
Charging Without Owing
Dear Madam/Sir, I received a letter from Youthology Research Institute where it says that i will be referred to collection agency. I don't understand the reason why because i didn't owe any money, and it says in the letter that I owe $39.99. I have never ordered any product from this company, and when I try to contact them it is nearly impossible to get off hold. Also they charged my bank, and my bank investigated it and they returned my money from all times that they have charged me, but they keep sending letters to me saying that I owe an amount of money. Hopefully you can clarify this matter.
Victor Bracamonte
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KYCustomer45
December 12, 2009
Unauthorized Charges
Entered my credit card info, but paused to look at online reviews before pressing Submit. HORRIBLE reviews all over the internet. Thank goodness I didn't press Submit!...But THEY CHARGED ME ANYWAY!!! and refused to refund my money.
No confirmation of purchase email either...because I didn't press Submit.
But 2 days later, I got an email saying product was shipped! I refused shipment & contacted them immediately. Took them several days to respond, & they just said that I did order it and that it couldn't be refunded, but that they would cancel the future shipments & charges.
But, THEY TRIED TO CHARGE MY ACCOUNT AGAIN!!
Total scammers and thieves. Run, don't walk away from this company!!
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