DO NOT SUBSCRIBE to YP.com ! I have already spent $600 and am being asked for another $335 to keep this ineffective program running! They supposedly guarantee clicks and state that 74% of people who click on your site will contact you and that 55% of those will make a purchase. To date I have had 85 clicks AND NOT A SINGLE CONTACT OF ANY KIND!!! Not a phone call, not an e-mail...nothing. Needless to say I have also not gotten a penny in new business! The folks at the Yellow Pages are trying to tell me that all 85 of those people who clicked on my site are just thinking about my service and may contact me soon. Right! I am locked into this useless program for 6 months (they wanted 12 months) and so they say I just need to give it a chance...and keep paying them for NOTHING

Bills were sent to the wrong customer and when I noticed that we were not receiving our monthly statements I asked our account rep to update our information and remove finances charges, due to their error. Rep. assured me this would be taken care and reflect on our next bill. Information was never updated and finances charges never removed. Finally, had to contact customer service to update account. Contacted the account rep. again, and he assured me this was taken care of, yet here we are months later and no resulution. Previous account rep. is no longer with the company and have been passed from Account Rep. to Account Rep., even account manager refused to resolve the issue. We continue to get bogus collection calls about the account and was just recently passed on to another Account Rep that has yet to contact the office. NEVER DO BUSINESS WITH THIS COMPANY. Their promises of improved business is also bogus, we have had 10x's better results with Facebook and Google Adwords.